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November 2024 by Rod Cole
Good for equipment but that's all. No knowledge of installing.
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October 2024 by Sedrick with a Crown
Horrible…. I came to this location to purchase an iPhone 16 and told the service agent exactly where to send my phone. Of course, she did not listen, and now my phone is out for delivery at an address I haven’t lived in in over five years. Maybe if they turned the TV off and paid attention to their clients, business would run more smoothly.
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September 2024 by Jay Runkel
Only because I couldn't put a 0 down. Absolutely, asinine on their customer service. We were in there for an hour and a 1/2 to return a device, and 2 people behind the counter were helping these 2 people and nothing changed and but they took breaks, they went to the back, they help these other people. We couldn't do anything and they were just ridiculous. I would never go to that store. I'll drive to another one before I come back to this one.What else would you like to try
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September 2024 by Clayton Wise
Xfinity and Comcast is nothing short of FRAUDULENT SCAM ARTISTS!!!! I considered changing my service from Verizon to Xfinity 2 yrs ago. I opted for ATT instead. I was told that if I never activate my SIM cards I would never be charged. They lied to me. I was charged from May 2022 to Nov 2022. I called to complain and they agreed that I should not have been charged and refunded me. BUT THEY CONTINUED TO CHARGE ME!!!! I should have noticed before now. But when I called to ask for the money back, they said no and it doesn’t matter that I’ve never used their service. And never mind that I told them to stop 20 months ago! Furthermore, I’ve had to call 5 times to get them to tell them to stop charging me! I’m still not sure that they will stop. STAY FAR FAR FAR away from this company and NEVER give them your card info. They will charge it and never stop whether you use them or not.
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September 2024 by Antwan Navarro
I’ve had Xfinity for 4 years and the past 2 have been atrocious only reason I stayed with them was because they kept lowering how much I pay but when the internet goes out over 40 times in 4 days then what’s the point of paying anything I can’t use it, and that’s when I am home to notice it go out. They have sent like 5 techs and continue to try to say it’s my fault somehow even though I use their modems and signal boosters. Their service atleast in Tomball area is terrible. I havnt even been able to get through a movie without the internet going out sometimes for 30 sec sometimes for 1 hour. They still havnt fixed it the only saving grace is that they let me out of my contract to go to AT&T. I can not recommend Xfinity if you live in Tomball. My neighbor has had the same issues he’s older so I ges he hasn’t noticed it as much but it’s not just my house with the issue they refuse to properly fix.
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September 2024 by BlueComit
The store is clean, and the employees are courteous and helpful. The other customers were very rude, though.
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August 2024 by Nery Escobar
Have no good internet since Sunday they keep saying it will come back tmr and it never does
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July 2024 by Ana Luiza Ferreira
Terrible service. Had them for internet and cable since the service was provided by the apartment complex. It took me more than 30 minutes to return the equipment today because they are short staffed and just don’t care about their customer service. I would never use them as my cell provider.
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June 2024 by Mary Howe Wurst
108 Barnhill Dr, Crockett, TX 75835
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April 2024 by Mery Euceda
They gave me terrible attention when I went. The truth is I came out disappointed. The person who helped me told me bad expressions
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April 2024 by Alex Martinez
Worst service rood employees not well trained. They should be able to deal with customers on a better way.
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April 2024 by Karis Kairos
Kyra is just wonderful!Carlos knows what he is doing.Both great!
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April 2024 by John Halladay
Carlos and Sofia were very helpful and knowledgeable with all of the questions I had. All the associates are very friendly. Highly recommend this location out of all of the greater houston stores. 10 out of 10.
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April 2024 by Estela Herrera
They take care of you very well
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March 2024 by Maria Torres
The experience was good but until we had to say goodbye. We were with them for about ten years but prices were to high so we had to depart but when making a decision I called if I disconnected if my mobile will be affected I was advised no it will stay the same. But when turning in router I was rude advised the my mobile prices will be higher so I said why if I was advised il they would not I had to disconnect those also but when I asked for my account number they gave me the wrong number even after confirming with them several times. Just be careful
