-
February 2024 by aubrey bailey
From the get-go working with these guys it was nothing but excellent customer service, and professionalism. Our sales rep was Ryan. He got his taken care of and sent us over to Jay. He also got it taken care of both these guys I recommend anybody borrowing the trailer no matter where you’re from
-
February 2024 by Manny Suazo
Please be careful with the men name jay im end pay doble down payment never be honest or show you paper work never answer never there he said tomorrow for 2 months bank take the down again because he never show me the truth if I be you never finance nothing he not have any respect for costumer sales person the best very nice guy , Jay very bad I can pruf things also the want to said I stolen the trailer after y play me after my 2,000 down payment
-
January 2024 by Stefanie & Joel Williams
Went to buy a trailer for our sxs. It was the wrong size went back the next day to exchange. No problems at all. They had the new one ready to go. Highly recommend
-
November 2023 by Forest Gump
Great place. Great service. Can get any parts. Parts and service manager is awesome.
-
September 2023 by Kevin Strickland
Had a small flatbed that needed some attention on the tail lights. Spoke with a young lady over the phone and took it to them. She told me that they would take care of it and it would be ready the following week. I picked it up the following week, and everything works great. Earned a new customer when I get ready for a new trailer. Thanks guys
-
September 2023 by J. CONEJO
this business started with good people ,prices warranty’s & good customer service but even after buying several dump trailers over the years this people don’t care about keeping a good long term relationship with customers i bought a couple of spare Tarp kit assembly for my Load trail dump trailers & not only sales guy gave me one the wrong size also a color i didn’t ordered & when i brought them back in new condition with original receipt they wouldn’t exchange it for the one i ordered so i had in my invoice a written part number & all still would take it back & to give me the correct size i need it ,,i told the guy i had called b4 i hit the road coming from 1 1/2 hour away & was told they had it in stock and would exchange it .. now i’m stoked with a 350 dlr tarp kit that i won’t be able to use on my trailer & this guys have more chances to sell it than i would …at same time & day inside was another guy Mad with an issue on his new dump trailer that they would want to warranty any more So Heads UP & Stay Away From this Business not same guys not same customer service Not Worth The Drive NoMore
-
July 2023 by B Banks
Great folks to deal with. Best prices. Stand by warranties and will go to bat for you with the manufacturers. We have bout 1 Load Trail 40x102 Gooseneck and 2 Diamond C SDX 16 Step decks from them.
-
July 2023 by J.B. Crouse
They didn't have hardly anything to choose from but the man said they'd be getting more in about 2 weeks. They do answer the phone and are respectful and honest.
-
June 2023 by Michael Maniscalco
The purchase process was simple and easy. After the purchase everyone disappeared. I live 7 hours away. Picked up trailer after hours. Trailer I was showed pictures of. Had black wheels exactly what I wanted. The trailer I got has silver wheels. When I called and ask I was told to get a cab of spray paint. Lol. I buy a $35,000 dollar trailer. I have to spray paint wheels. But it don’t stop there. Still 3 weeks later I have 0 paper work on this trailer to get it legal. Iv bought 9 trailers in the past 2 years. Everyone I had a packet of paper work with trailer. This is my first one from these guys. And I call every day send text and email. No one responds. Definitely will not be a return customer.Also. The battery for the air ride on trailer is not hooked up right so it doesn’t charge. Finally got a hold to service. They told me what needed to be done said they usually do it but must of over looked it. So I have to charge my trailer battery every other night till I have time to fix it. Still no one has contacted me.
-
December 2022 by James Reed
Thomas is good salesman. Best decision I have ever made.i buy a new 23 drive over fender trailer from the trailer guys. I will be back in the future
-
November 2022 by Brian Andersen
Should have gone here first for my car hauler. Great people, excellent choice of trailers. Thomas took very good care of me.Thank you
-
October 2022 by David DC Campos
One of the best in the Nation for Trailers, sales, parts , smarts and service. Hands down the best prices and customer service in the business. They can do anything rhat can be done to a trailer. The techs are very experienced and knowledgeable. They have a higher level of service and sales, and repeat customers. I am bringing my trailer back to have it completely upgraded and pimped out. They are a Hotshot Truckers dream come true.
-
October 2022 by Luth Wende
Thomas was super helpful over the phone then when I came into to look at enclosed trailers he wasn’t pushy at all and even suggested I leave to measure the motorcycles we are trailering to make sure we don’t make a bad purchase. Go see these guys all of them are a pleasure to work with.
-
August 2022 by Ross Johnson
I cannot tell you how pleased I am with The Trailer Guys. While traveling through Bonham, TX. We were experiencing a problem with one of the axles on our fifth wheel trailer. They were able to get us in on very short notice, and had us back on the road in no time. Thank you to the whole Trailer Guys team for your help.
-
April 2022 by Edward L Webb Jr
Was great doing business with The Trailer Guy was a great help with finding the right trailer for my needs and Chris was way helpful making sure I was hooked up to my new trailer and made sure everything was working properly before I was on my way. This company got my business once I am in need of another trailer