-
June 2023 by Google user
I was in the store yesterday afternoon. My husband and I went through all of our items and a message came up on the computer that we needed a cashier to sign off on our beer purchase. It was a self serve cash register because no cashier was at the front. I had to yell for someone to come over and then was told I would have to go over to another register to check out and redo the items. The manager that came over told us we were at the wrong register with an attitude and proceeded to call her manager and discuss what was happening. What has happened to customer service in these stores? There was no sign at the register we were checking out at. And the manager wastold me twice to get on the phone with her manager to discuss the fact that she, the manager in the store, was doing her job correctly. Why was someone not close to the register to make sure my purchases was handled properly to begin with, instead of trying to prove me wrong. This is not my first incident with having no one around to help when needed at these stores. And I’ve had managers also tell me they are losing a lot of items due to theft, wonder why? I’m upset enough to tell everyone I know about the lack of service and stop going to dollar general completely. I get much better service when needed at Family Dollar.
-
May 2023 by Joanna Lowe
I was in the store yesterday afternoon. My husband and I went through all of our items and a message came up on the computer that we needed a cashier to sign off on our beer purchase. It was a self serve cash register because no cashier was at the front. I had to yell for someone to come over and then was told I would have to go over to another register to check out and redo the items. The manager that came over told us we were at the wrong register with an attitude and proceeded to call her manager and discuss what was happening. What has happened to customer service in these stores? There was no sign at the register we were checking out at. And the manager wastold me twice to get on the phone with her manager to discuss the fact that she, the manager in the store, was doing her job correctly. Why was someone not close to the register to make sure my purchases was handled properly to begin with, instead of trying to prove me wrong. This is not my first incident with having no one around to help when needed at these stores. And I’ve had managers also tell me they are losing a lot of items due to theft, wonder why? I’m upset enough to tell everyone I know about the lack of service and stop going to dollar general completely. I get much better service when needed at Family Dollar.
-
April 2022 by David G. Agee Sr.
Nice people, however the isles are clogged with merchandise stacked on dollies many times at night making it difficult to get around. Not just one or two aisles, but many. And no one is tending to them! I'm aware that these employees are well underpaid and de-incentivized so thankfully their competitor has recently opened an all new store right next door giving us customers a whole new option. Thanks Family Dollar/Dollar Tree!
-
March 2022 by David Agee
Nice people, however the isles are clogged with merchandise stacked on dollies many times at night making it difficult to get around. Not just one or two aisles, but many. And no one is tending to them! I'm aware that these employees are well underpaid and de-incentivized so thankfully their competitor has recently opened an all new store right next door giving us customers a whole new option. Thanks Family Dollar/Dollar Tree!
-
October 2021 by Martin Briddick
Poor customer service Employees are slow and have attitude problems
-
May 2021 by Mary Roe
I can find what I need and I just like going there least once a week
-
April 2021 by Richard Salmon
If they don't have it it isn't because they haven't tried to get it good job Dollar General
-
March 2021 by Tammy Archer
The manager is great at this store! Store is always clean, staff is always friendly!
-
March 2021 by Adrian Mcmillan
Great stuff in the Dollar general here better than jasper but it's a newer store
-
March 2021 by Donna Fenner
Clean store. Fabulous employee customer service
-
March 2021 by LUCY CONDON
Always a source of all kinds of goodies
-
March 2021 by Dewey Sanders
It's my go get it place mostly anything you want or need lots of dollar items
-
February 2021 by chuck wright
Awesome store
-
February 2021 by Jimmy Martin
Would be 5 star its clean the staff is helpful and friendly but there a lot of items out of stock
-
October 2020 by Craig Ainsworth
My wife was able to pick out some clothes she needed since we had left to go visit our son and daughter-in-law and grandson And forgot her PJs at home. They had just what she needed!
