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September 2025 by Laurie Forrest
They are so far back in the dark ages when it comes to banking! Jennifer has an attitude and should not be talking to customers 😞. I'll be changing banks ASAP
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July 2025 by Cole Kirby
Worst bank ever they will leave you stranded with bank locked!!!
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May 2025 by Lee Haggard
Great small town community bank. Good device, knowledgeable officers and employees.
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May 2025 by Emily Oliver
Friendly staff. Excellent customer service!
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May 2025 by kelly wilkison
The staff is knowledgeable and genuinely cares about helping me find the best solutions for my financial needs. Whether it's assistance with loans, opening a new account, or simply answering my questions, they go above and beyond to ensure my needs are met.
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May 2025 by Kalli Beckett
Absolute worst bank. They nevvvvvvvver answer the phone. If you ever had your card stolen you are completely screwed. It was the only bank in town and if I had to do it over I would have never opened an account. Absolutely ridiculous.
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November 2024 by Dint100 Dint100
Please get your night time deposit box repaired. The business need it.
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July 2024 by Jeff Ward
Well, I had been considering switching my substantial account to FNB Trinity since it’s more convenient for us, but I won’t be now. They wouldn’t sell us two rolls of quarters (using cash) unless we have an account. It’s petty little things like that show what a bank is really worth.
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March 2023 by Sergio Reyes
Very friendly employees and promptly service
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May 2022 by Ralph DeGutis
poor service I waiting to do some legal changes on checking then Pam told me they don't know when I can be helped so I left
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March 2022 by David Agee
Tellers have bad attitudes. Managers are indifferent to customers needs. High fees, terrible service.
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March 2022 by David G. Agee Sr.
Tellers have bad attitudes. Managers are indifferent to customers needs. High fees, terrible service.
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July 2021 by jack dehoyos
Long wait times. Not enough useful employees. No services for non members. Not a member of first national Bank. Not a place I'd recommend.
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April 2021 by Psychie Love
Very disappointed with this bank I have been trying to call them few times and I just ended up on voice mail. And finally some Regina answer the phone and told me they send my card few months ago and guest what? They have sent it to the wrong address then I’m still talking confirming my mail address and she hangs up on me.
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January 2021 by JJ A
I agree with the previous low reviews. The people here are extremely rude. I have exchanged cash for coins at least 2 times previously, and so has my partner. I have people who are tellers at other franchises and have confirmed there is no such policy that “you can’t get coins unless you bank here.” Well I can certainly tell you I will never put my money into this bank after the rudeness of the teller and Manager Crystal. I called and asked for them to direct me to where this policy is stated and she said “we don’t have to post it, we just don’t.” So my next call is to corporate. You are completely pushing people away who could potentially be customers. Save your money and time and go somewhere else. ANYWHERE else.
