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September 2023 by Jo Ann Reed
The staff is very friendly and make my daily visits very pleasant.
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August 2023 by Joshua Amat
Been with my bank for years, always a great group of people
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August 2023 by Micheldon Swann
Jackie is always friendly, helpful and super polite.
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August 2023 by Paul Rawlings
The people at Sunflower are helpful and friendly. They also pay higher interest rates than the other local bank.
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August 2023 by Bill ionaire
I walked in and was greeted by a young lady by the name of Merari. I never seen such a smile that illuminated the room. She was very polite and friendly and went above and beyond to make sure I got everything I needed. I wish all banks would hire such beautiful people as that young women was. Off her interaction and pure kindness alone she secured my business for years to come thank you Sunflower bank.
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August 2023 by Haley Ogden
The bank is always willing to help our local students and teachers. Miss Allee and Mrs. Cleaver are always very helpful and friendly.
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August 2023 by Brooke Arnold
Everyone was so polite when I came in today! I appreciate the two ladies at the front they helped me a lot !
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October 2021 by Jacobmalinowski Malinowski
They closed my account after 2 months of being 60 dollars negative. I came back to get direct deposit and they would get there money back but the wanted nothing to do with me and said account already closed. On to the next bank for sure
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June 2021 by Jimmy Whiddon
there should be a way to get help when you are stranded on a Sunday evening because your card has caused a fraud alert, you get a text and it ask if it was you, you reply yes, but then it still doesn't unlock, 12 hours from home, no way to get gas, a hotel , or even food. have to wait until 8 am on a Monday.
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April 2021 by Patricia Justice
This bank do not have good customer services in fact the services is not good at all.I truly believe that they make up their own rules.I have never heard of anybody having to have a bank account account just to get change .They want to know your name and date of birth just to get some change..Never heard of anything like that .Usually if you have a big bills such as 100"s they will check to make sure it is real, then give you change and you go about your business.Never heard of this made up policy or rule that they have.Sad Sad.Maybe we need to dig a little bit more on this policy they have and called the big branch...We will sure get some real honest answers then...
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January 2021 by Paul Taylor
On Dec17th 2020 I deposited approx 2500.00 ( by Capitol One check) into pioneer bank. I opened a ck acct and a Sav acct. After opening the accounts and giving them a check and signing all paperwork , it was then I was told there would be an 11 DAY hold on my money. My 2500.00 check was cashed by Capitol One Bank the next day (Dec18th)It has now been 12 days and I was told can’t access my money til Jan 5th. So it will be 19 DAYS before I get my money out of that bank. They also sent me a letter with a temporary pin # for my debit card...which I have not received ! I called them and was told the card was probably lost in the mail. They canceled that and ordered a new one and told me it would be 10 to 15 days before I would get my new debit card. They also called me today and wanted to know what kind of checks I wanted to order when I ordered them back on Dec17th. So, if you want to open an account with Pioneer bank in Trinity Texas.....GOOD LUCK!
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September 2020 by ralph Shackelford
I'm not a customer, will NOT be a customer. I am looking for a Bank with customer service. This bank has none. Someone should reduce three of their stars.
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March 2020 by george w loner
Ladies or super nice.
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January 2018 by Danny Westerfield
They have no idea what they doing. They have to call out to anything done. It will take over a month to get a auto loan done.
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August 2013 by A Ranch Horse
First of all when you first open your account they will not let you withdraw your money until 14 business day.. (all most 3 weeks) Then after a month you can withdraw your moneys the same day. Now I deposit almost a 2000.00 and they are going to put a 2 day hold. After the 2 days I am going to close out my account and will never do business with them again. They do NOT care about their customers and I was going to open a business account. After how they treated me I will never go back. Stay away from this bank.!!!!!
