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February 2024 by Ross Cavanaugh
Josh was super helpful when reviewing both my Home and Auto policies. We were able to complete a full review in less than 30 minutes and I was able to save ~$1,500 annually.
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January 2024 by A Gonzalez
Informtive; confident, and assured. Every time that I call the agency, I receive answers to my questions. I have never doubted the accuracy. Thank you!
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January 2024 by Fred Snook
With insurance premiums escalating across the board in the industry, I was thrilled that the team at the Trophy Club location went above and beyond to help us with substancial cost savings for our next renewal. We are consciencious retirees that have all of our coverages "bundled" with Josh House and team. We are very thankful to have the team in our corner to make life easier. Kind regards, 35+ year customers, Fred and Kathy Snook. January 2024.
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January 2024 by Shannon Reilly
I have not once spoken to Josh House himself.I have an outstanding claim that is 10 months old (from March 2023) and I am STILL waiting to be reimbursed the full amount of my repair.His associate, Lili, however, is responsive and understanding and I enjoy working with her.
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January 2024 by Larrie King
Awesome. Easily accessible, efficient, professional, courteous . Have had my sister and boyfriend switch to this agency.but
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December 2023 by Rosa B.
Poor customer service app never works Josh is nonexistent You will end up paying way to much even with zero claims Do not recommend!!
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December 2023 by Kacia Bruning
The app is convenient. But my car policy went up $2000 a year. I’ll definitely be looking for other options.
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August 2023 by Lawrence C.
Josh House Allstate is as worthless as tits on a boar hog. Of course that's just my opinion. Allstate may fight you tooth and nail on claims AND specifically Mr. Josh House's service after your premiums are paid may reveal Josh is about as present as a ghost. Look elsewhere - at least for another agent. You can take it by faith what I'm telling you is true, or you can experience Josh's personality for yourself.
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July 2023 by C. Glez
I hate doing this because Josh’s team is amazing and have been very helpful and cordial. Who I am very disappointed with is Allstate. Had a hail storm back in June, 2023 where we experienced baseball size hail. I turned in a claim for my truck and my house. When I got an estimate for my truck it was $1,000 short of the estimate from the repair company, no big deal. But when I turned in my roof claim it was denied and it only covered some damages. I challenged the claim because the roof’s next door are getting replaced, plus I’ve had a couple of roofs replaced with slightly smaller hail. This just felt like they where doing their best to pay as least as possible. In the middle of this process I got a survey to give feedback, when I went back to take the survey it was “expired,” coincidence? I’m just glad it’s a roof and nothing more serious.
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April 2023 by Ken Bagley
Had a question about a cracked windshield and Majel was able to quickly provide sound advice as always. Majel is friendly and professional simultaneously with complete knowledge of issues.
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February 2023 by Bryan Burlison
They do nothing in your interest and they are outrageously expensive. $9000 a year for 3 five year old cars. A Toyota a Hyundai and a Malibu. My payments were set up on an auto debit card. I was told I could get a discount of 5% if I went to a yearly paid in full one time payment.So pay us 9k in full and we will give you $450 credit toward any deductible payment you might need for an accident. What a joke! Don't even get me started on the house insurance policy and the 10% deductible and the "Allstate math for depreciation" They only paid $8000 on a 23000 roof. I had to pay 15K.Worthless policies for both car and house.The worst! Run away.Ohh and the app doesn't work or anything.You can never pull up your billing or policies.You're in good hands alright they have them both in your wallet.
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February 2023 by Tara Reid
Josh is wonderful and always on the ball if anything is needed. I’m glad to have him as an agent.
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February 2023 by Justin Clement
Spams my house with junk mail
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February 2023 by Pam Brown
I tried to improve my policy online. I failed. They called me! I received great savings on the policy I needed on my car. Thank you
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February 2023 by Jackline Njotu
Good customer service and prompt response to customer concerns.
