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March 2025 by Tammy Woodruff
Since I saw low reviews before using this pharmacy, I wanted to submit a review. I saw online that my prescription was not the quality expected. I called in, and she resolved and added a GoodRx coupon easily. They got it ready quickly. When I picked it up, it was correct, and all went smoothly.
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October 2024 by nick m
Rude employees that just stare at you when you walk up. My generic allergy medicine costs over twice as much here than it does at Kroger or Walmart. Most definitely not shopping here again.
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July 2024 by Rebecca Williams
Pharmacy staff is always so rude and unhelpful.
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May 2024 by Alban R
Waited in line like everyone else just to drop off a fed ex package. When it was my turn, cashier told me he’d have to help everyone in line behind me before scanning my package. So I’d have to wait until there was no line? At 5:30 pm? What’s the point of having a drop off place? That makes zero sense and it was illogical and rude and a waste of my time. Won’t be back.
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December 2023 by Duncan Krebs
The staff here are genuine and strive to do their best, there is little they can do when they are swamped with customers and forced to deal with difficult customers in line about why their insurance won't pay for this or that, so if you find it to be a long wait don't blame the staff they are hard workers with our best interest in mind!
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December 2023 by Meghan Tee
I’ve had good experiences with the staff on this team. I’ve had to call periodically to check that my medication is in stock, and they always answer promptly and are really helpful with providing me with information I need. I tend to go through the drive thru in the evenings and the lines usually aren’t too bad! I often just pull up and am at the window right away. The same day medication delivery service is also well organized, and staff were really helpful about providing me with a clear window of time of when I should expect my medications to be delivered.
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December 2023 by leslie Rivera
Poor customer service!
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July 2023 by Lily H.
This is quite literally the worst pharmacy to go to. I've been going for years and continuously give them the benefit of the doubt but I have had it. Got my wisdom teeth out today and we had my doctor call them 3 times, still no meds and they keep saying to just call my doctor back. It's been over 7 hours without pain meds, this is extremely ridiculous. The pharmacists back there are lazy and blow off any sort of responsibility what so ever. This poor communication with the doctors prescribing the medicine is not new to me - this has happened more times than I can count in the past. Isn't getting people their prescribed medicine YOUR JOB? Somebody get some new management or something this staff is HORRIBLE.
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June 2023 by Renee B.
I had my photo taken for my passport and when I got to the passport office they said it was the wrong dimensions and they could not accept it so I had to pay to have my photo taken again. I drove straight to Walgreens and told them what the passport place said. Because the photo was taken over 30 days ago, they said I was not in the system and I did not have the receipt. The back of my photo had all of the information including transaction, date, store number, etc. The assistant general manager said all she could do was offer me a store credit or I could call one800 Walgreens. Not once did she say I apologize for the inconvenience or I wish I could do more. She just kept repeating that she could give me a store credit or I could call one800 Walgreens. I forgot to mention that when I first came to the counter the girl that works the photo booth said she could tell it was wrong immediately. I called Walgreens corporate and filed a report. I won't shop at this Walgreens again as long as I know that assistant manager is there. Very.poor customer service.
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June 2023 by John Herrera
Only place opened late around Roanoke. Well organized, clean and safe.
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June 2023 by Google user
Only place opened late around Roanoke. Well organized, clean and safe.
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March 2023 by Maricel J.
Staff has been great. They've been very welcoming and have good customer service. I definitely recommend this place.
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February 2023 by D K.
You couldn't ask for better service anywhere. Cary, Tom, and the entire staff in the pharmacy are professional and quick to answer any questions or concerns I may have about my prescriptions. This store is always neat and clean, and you are always greeted with a welcoming hello and a smile.
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January 2023 by Gerrit and Stacy Smith
There is a bad smell as you enter. Other than that, they had what I needed.
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December 2022 by Magy K.
I have problems every-time I come to this Walgreens. Recently I had problems picking up a fed ex package. And then I stopped by to pickup stamps because they advertise having them and they were all out.
