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January 2024 by Eliauna Van Heise
Ordered 2 shakes and they were sour!! Almost tasted alcoholic like fireball. Not sure what was going on here but it was awful. Maybe the milk/ice cream was expired but the shakes were terrible. Was told it was because of “carbonation” however we’ve ordered shakes there before and it’s never been like this.
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December 2023 by Loretta Stamps
the grease needs to be changed more
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September 2023 by Cheyenne Swift
I ordered my food through the Sonic app which is cheaper...yes. Was it was ready when we arrived...also yes. But my burger didn't have the bacon on it(which charged extra), and came with ketchup when on the app doesn't even show ketchup comes on it. Then my milkshake was already melted by the time I got it which wasn't but maybe 5mins when I placed my order.
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September 2023 by Sean Harman
Verizon offers no cell service in Troup so the app and its offers are useless. Tonight, the employee with the headset had gotten fed up with a rude customer so he was not taking any new orders. When he finally decided to go back to work, we had already been waiting for ten minutes. Our orders are always incorrect, missing something, or delayed.
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September 2023 by Clint McInnis
Austin is always very helpful!! The service is excellent at this location, and it's fast. I give five stars. Give this young man a raise haha.
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August 2023 by Penny Steel
Servers come out with a smile usually. We my husband. I really like the iced french vanilla coffee. The price is a bit high but it's oh, so good! (My dog really likes the Sonic quarter pound dbl cheeseburger on the value meal)!
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May 2023 by Recon Cowboy
Wonderful service, hot meal, & even had doggie treats for our puppy (on the way to traing class in Tyler).
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April 2023 by Nita Jo Palmer
I have always enjoyed going to Sonic. I really enjoy pulling in the stall and placing my order! I like the burgers and fries and tater tots. They have delicious Limeade or Other frosty cold beverages. They have good milkshakes. I love the specialty milkshakes.Kid-friendliness: Kids like Sonic and they have a good kids menuParking: Pull into the ordering stall to place your order! It's fun!
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March 2023 by spazzy
How do you ask me what sauce I want, tell me all the sauces, then forget to put sauces in the bag. I won’t come back to this Sonic it’s been a disappointment everytime I’ve been here for the past 3 years. Smh
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March 2023 by Kendra Ayers
How do you ask me what sauce I want, tell me all the sauces, then forget to put sauces in the bag. I won’t come back to this Sonic it’s been a disappointment everytime I’ve been here for the past 3 years. Smh
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November 2022 by Rogelio Alonzo
Great delicious food but they were slow waitress
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October 2022 by 2154boy
Every time we go there the food is cold and meat is dry from the chili dogs to the burgers and fries. The only decent thing they have are the cheddar peppers and mozzarella sticks. I've gave them too many chances in Troup Tx. They take the food back after showing them and send out the same type of products it's horrible. I deleted the app and I'm done with them. They act like it comes out of their check to give you a decent portion of anything also it's the bare minimum on everything and it's thrown together
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August 2022 by Daniel Leon
Can’t ever get the order right
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August 2022 by Jennifer Gilmore
Would be great to get correct orders. Also got blast home for husband and after first drink; he was running to the toilet throwing up. Said it wasn't right. Contacted management and was told it was not there machine or product. I have reached out to corporate and will be contacting health department.
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August 2022 by Briley Murray
I really try to give places benefit of the doubt - especially fast food because I’ve worked it, and especially sonic because I’ve worked for a different branch as my first job - after realizing the ice cream I ordered today was spoiled, I was like that’s pretty gross but you know it happens. Then I sucked up something gooey in my water, opened my cup and found my lemons to be molded ? needless to say I will not be going back to Sonic Drive-In in Troup, Texas evaaaaaaa again ?**also, I wasn’t going to mention it however given the circumstances I will say I have a pretty strong stomach, not much really upsets it. My husband and I ate there a few days ago, the order was wrong first of all, second of all the food was AWFUL. It tasted like it had sat under the warmer for HOURS (and I’m pretty sure it did because they brought our food out in literally 5 minutes, and we both ordered fried food) and both my husbands and my stomach were so so tore up from it
