Pilot is a truck stop that offers a friendly atmosphere and a variety of snacks, including homemade fudge and breakfast sandwiches. The staff is noted for being nice and providing reasonably quick service. However, some customers have reported issues with the cleanliness of the bathrooms, describing them as disgusting. While some areas, like the showers, are clean, others have found the water pressure to be weak, causing discomfort during use. The showers can also have inconsistent water temperature, which can be frustrating. Additionally, visitors should be aware of a $151 pending charge on credit cards if paying at the pump, which resolves after a few days. Overall, Pilot has received mixed reviews, with some people expressing a willingness to return despite the drawbacks.
The people were friendly, but the bathroom is absolutely disgusting. They look like they hadn't changed their water for the windows out in a month I was better off not washing my windows and that speaks volumes considering I had been driving for about 5 hours. But like I said the staff was friendly.
August 2023
Nice place clean, 5 good showers. Big and clean parking area. Subway inside.
July 2023
This Pilot was clean and there was adequate number of snacks to buy at the shop. However, it is quite more expensive than ussual.Also, be advised that they charge a $151 pending charge on your credit if you pay at pump it does resolve after a couple of days. Overall, had a good experience and will return in the future.