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November 2023 by Nimesh Chettri
Clerk should be friendly and talk to customers but they shall not be talking unnecessarily with a single customer when there are 10 people waiting behind you. When there are many customers they simply greet if they wish too and scan the items , take the money and hurry up so that they can take next customer behind.
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October 2023 by Bjorn Krieger
Trashy disgusting and employees where rude and more interested in text and playing around then attending customers there was easily 15+ people in line
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September 2023 by Don Haney
Store was relatively clean but I shop for gas Via the Valero App to save money, this location would not pre-authorize the pump so tried to pay with app inside store, wouldn't accept the App Code... So for those of you using the Valero App you will stay pay full price at this 7-11/Valero location!
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September 2023 by Francisco Meza
The cashiers are NOT useless plus a black woman called celoia or something like that, very rude to attend
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June 2023 by Ann Akers
You can only use reward points to save on gas at the pump and most of the time the pump will say See Cashier so you can't use the points.
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April 2023 by Lacedric Wilcott
Great stop
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March 2023 by Heather Case
Friendly service one of my favorite places to get gas ,snacks and a pizza when in a rush
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January 2023 by John Lopez
The cashiers at this store are completely unaware of how to do their job they close the store to close shift I have worked for other 711 and it takes 10 to 15 minutes to do shift change they wanna close the store for an hour it’s not rocket science but what can u expect it’s Tyler folk!!!! Everything can be complicated have worked for 711 that’s a 24/7 store shouldn’t have to close to do anything cashiers need more training and so does the manager she solves nothing! Used to be a regular till there rewards stopped working!
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December 2022 by Reanna Meraz
This gas station honestly doesn't even deserve 1 star. By far the worst customer service straight from "Elizabeth Bailey Scott" / "Lizzy" with maroonish/reddish hair, if that's even her name because she was giving me mutiple names. VERY RUDE, RACIST, UNPROFESSIONAL AND OVERALL JUST HORRIBLE! She needs to be fired hands down I have never left so unhappy from a gas station in my life it was absolutely ridiculous, cussing giving unacceptable attitude and sarcasm and just providing very low quality customer service and even that i wouldnt even consider that any type of customer service not even close. On top of that this incident happened in front of a whole store of customers whom also agreed with me that she is racist and it wasn't her first incident that shes known for it. As for the manager she called lying about the situation he handled it well and the other boy with glasses and long hair give him a raise because he definitely is one employee you should keep. Have a great day please correct this issue immediately. Because I for one am never returning back and I promise I will spread the word to make sure EVERYONE knows about this.
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November 2022 by Ana Soto
Hoping all employees are paid well. And hiring ppl who want to work not lazy ppl. ?
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June 2022 by Missy Woods
USED MY CREDIT CARD AT STORE SUNDAY11-28-21 @ 4:45 AM TO GET GAS AND SINCE THEN MY ACCOUNT HAS BEEN COMPROMISED AND BEING USED ALL OVER THE COUNTRY. SO FAR ALMOST A 1000.00 STOLEN. CALL STORE AND WAS TOLD THE GIRL WORKING WAS FIRED MONDAY FOR STEALING FROM THE STORE. WELL SHE GOT ME TOO . WILL BE USING CASH ONLY FROM HERE ON OUT ON EVERYTHING
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June 2022 by Sin Blue
What is the point of have hand sanitizer stations at every pump when they're all empty and look like they've been empty since they installed them??
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June 2022 by Casper Loya
This is my regular morning stop...love the employees...always been super nice
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June 2022 by Jenna Braxton
Staff was very rude. Couldn’t get any answers to my questions. All I got what “I don’t know”.
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June 2022 by Angie Martin
Staff friendly, clean store