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February 2024 by Karen Baldwin
I want to get a big shout out to Joshua over at 4757 Broadway,Tyler Tx 75703He is the best. While he was fixing my phone. We laughed and talked the entire time. I felt like we knew each other. Great person. Keep up the good work.KB
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February 2024 by Marc kirby
Professional and courteous staff. Well informed and knowledgeable. Understood my needs well.
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February 2024 by Sandra Lyles
Randy is great! Smart, informative and helpful. Would highly recommend
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February 2024 by Cathy Pinkston
Jonathan was amazing, fast, knowledgeable, and super friendly!
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January 2024 by Pedro Ponce
Went in. Did what we went to do. The guy knew how to do his job and we left.No complaints.
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January 2024 by Danish Rehman
Many efficient associates are ready to help and would do their best to facilitate the customers. I normally prefer to visit this store due to convenience and service.
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November 2023 by Lng Lng
Went in store to upgrade they didn’t have the phone, couldn’t get the iPhone 15 on an installment plan for an upgrade! Was told because it was new they didn’t have installment plans for it and we would have to pay full price! But went to Best Buy and they were able to do it! Thanks to the 2nd guy that sent us there, but I’m assuming it’s different for every store not sure but we where able to get the iPhone 15 pro max on a installment plan, I would think every store is the same but I assume not, first guy I spoke to was telling me well your looking at 1000 for the phone! But I just wanted to leave this review so customers are aware
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October 2023 by Melissakiser11
Such a great experience at my local AT&T store. I was able to upgrade my phone, which was the reason for the visit, and Josh answered all my questions. He was beyond informative, patient and friendly! 5 stars!⭐️
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October 2023 by Josahandy Gonzalez
Mason is super helpful we always have troubles having to call and he is always a great help! I definitely recommend y'all go with him. 5 stars!!!
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October 2023 by Scott Rivera
Fred was our customer service rep, and was excellent. His comprehensive knowledge of products and plans we excellent. Made our visit extremely productive and pleasant ??
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September 2023 by Tamara Roach
Logan was not helpfull at all. Told me the store was a I phone store. I have a Android.. ask for help in favorites and he was unable to help. Also Internet device was not working it is on auto pay. Just said we need a new one.. I wasn't there to purchase just help. So I see now how he operates..Now at the ATT store 8922 S.Cumberland Park Tyler,Texas. And we have received excellent customer service from Bradlin and Teresa. We are happy.
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September 2023 by Helen B
2 mos ago I purchased a charger in a store in CA, the c-cord stopped working, but this store would not replace it as he couldn't find my purchase in the system. I just moved here and my belongings (receipt) is packed and in a truck. I had to spend $25 on a new c-cord.
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September 2023 by Tammy Davidson
Customer service rep was courteous and had us in and out in about 20 minutes
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July 2023 by Mohan Babu Mani
Excellent customer service and we were able to get 2 sim cards fast.
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July 2023 by Rhonda Birdwell
Logan, though a newer member of the team was knowledgeable professional and courteous. My husband and I were both having issues with our phones and he resolved both to our complete satisfaction!
