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November 2023 by Maina Maish
Mr. Tanner did a good job on the car. Great work...looks like new.I gave a 3 star because I had issues with the date to pick up the car. I called to find out when the car will be ready, received a text telling me to pick it up on Tuesday then late evening I received a text changing pick up day to Wednesday. Called to confirm about the pick up day then changed to Thursday. And every time I called, the lady on the phone was very rude, talking to me like a child. On the day of pick up, the lady was not there since the ladies there were so professional and welcoming.
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November 2023 by Lisa Amerine Kieschnick
Highly recommend! Communication is the best, which makes everything go so much more smoothly. The work was great! Very pleased!Services: Painting
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September 2023 by Ricardo Perez
Brought my car in for repairs, Yvonne was a great help through the whole process, and my car looks great!
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September 2023 by John Kolc
Excellent staff on hwy 31 in Tyler Tx. Yvonne was amazing in the way she handled all the aspects of the vehicles repair process. Thank you so much.Service: Body & Trim
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September 2023 by Alfonso hernandez
Update on the most recent visit. Poor customer service and incomplete job. A complete 180° from my previous visit. My car has still not been completely repaired. According to the rep they are waiting for a sensor for my windshield camera. It has over a full year now and nobody has followed up. I had to call several times and I get the same excuse. Honda Accords are not so rare that a front camera sensor would be impossible to obtain. I had to use packing clear tape to attach this other sensor back to my windshield after picking up my car while having to wait for the camera sensor to arrive. I brought it to the reps attention when I pointed out the dangling sensor and they stated that it would be fixed when the sensor camera arrived.
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September 2023 by Lucy Martinez
Highly recommended !!!Caliber Collision is a great place to get your car repairs done. They have a great staff and everyone is very helpful.Highly recommendedService: Painting
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August 2023 by Tommy Lewis
Very disappointed with the experience. Vehicle was not completed on the day promised, even though I drove over an hour to pick it up. Parts took a long time to arrive(not their fault), but there didn’t seem to be any urgency to complete the work quickly once they got the parts in considering I had waited well over a month at that point. Overall it took two months to get it back. Absolute nightmare….
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July 2023 by charles dark
Very pleased with vehicle repair service at Caliber Collision locatedat 5520 Old Jacksonville Hwy, Tyler, Texas. Vehicle looked good as new.Very pleased with Service Advisor, Rick Hardin, who went above and beyond to meet the needs of my vehicle repairs and me.Would highly recommend service at this location.Charles DarkServices: Painting
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July 2023 by iceman8504
Great work and Great staff they keep you updated through the process and cleaned my car better than I had brought it inServices: Painting
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July 2023 by Kyle Collins
Wonderful lady at front desk helped me file everything quick and easy! Caliber collision helped me get my car back on the road within 2 weeks! Best place in Tyler to go.Services: Transmission
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April 2023 by Brittani Layne
Had the best experience! These are some polished professionals. Thank you Caliber for taking such great care of my vehicle in my time of need. 10/10 recommend.Services: Body & Trim
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April 2023 by Themusickdoctor
Tim and the crew at Caliber got my vehicle right as rain! I really appreciate their customer service and timely response! I’m back on the road safe and sound thanks to y’all. Blessings!!
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April 2023 by Callie Cranford
They did a wonderful Job on my Expedition from getting hit by hardy board. Very happy with the work they did! Looked brand new! Very nice people!Services: Body & Trim
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April 2023 by celestebb11
Great experience at Caliber Collision located on Highway 155. My car was in and out of repair very quickly and I was informed via text message every step of the way. Thanks Caliber!Service: Body & Trim
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March 2023 by William Cox
The actual repairs were done well, but my car was left a mess! Tons of dirty rags everywhere. It looked like someone dumped a bag of concrete all over my carpet it’s a mess!! All my hardware is installed wrong I have to take everything apart and do it myself, big waste of time I wish they would have just left it in the trunk. Overall if your want your property disrespected come here
