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August 2023 by joseph preston
Not even somwone to answer the phone?
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June 2022 by Rachel Medrano
The customer service from this location is greatly lacking. I called them on Monday and left a voicemail as I had a question about my book order. I never got a call back, I made sure to provide all of the relevant information in the voicemail including the order number. I had to call them again today as I ordered a book on June 1st, paid for next day and haven't received it.The bookstore didn't even pick the order until June 3rd which is two days after ordering it. Today, I spoke to someone and they said there was a delay in picking the book because the item was not in stock. Why not send a message letting the person who placed the order be aware they are unsure of when the book will be shipped? Why not take the time to keep the student up to date with this information? Why still charge the full price of next day shipping when the book wasn't even shipped until two days after placing the order? It has now been a week and the book was barely delivered today.Summer sessions are extremely short and everyday without the necessary textbook can truly affect the student's success in the class.
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January 2020 by John Dunn
Can NEVER contact the store to see if books are in stock. CONSTANTLY getting answering machine. Can not ensure books are in stock before making the trip there.
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January 2020 by Angela Childers
You can order online
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April 2019 by Nisha Miller
Collegw books
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March 2019 by Meg Stock
Beautiful store with a super helpful staff. Fairly easy to find on campus but parking is an issue as UT Tyler is revamping most of the campus.
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March 2019 by Dane Hansen
very helpful
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February 2019 by Travis Garrett
Good service but the price is steep on new and used text books.
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February 2019 by Koree Copeland
Great service, good selection of books and school materials.
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January 2019 by Kevin Kent
There is always something good in the cafe. Snacks, a light meal, tea and coffee. The staff is friendly and helpful and the prices are great. They also have stationary and other notions. This is my #1 hangout.
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January 2019 by Dr. Charles Dixon
The staff were all very helpful and nice.
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January 2019 by Rosalina M
Great place great people!
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June 2018 by Keely Hanley
Easy to order your books from here, it connects to your UT Tyler account so you they tell you what books you need for your classes. Rent used is a nice option because its cheaper, and most orders come in before classes start. I always order my books from here, its easy and cheap.
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May 2018 by Daphne Smith
The graduation robes aren't correctly sized. They close early afternoon and couldn't get robe exchanged. Should make special hours for events.
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July 2017 by David Grey
Good service, really high prices though, I would recommend going to Amazon first.
