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March 2024 by Liza Ingram
If you’re looking for any kind of furniture, or unique piece, made with quality, go see Angie! She was an absolute dream to work with. She is extremely knowledgeable in design, and her expertise is bound to lead you in the right direction for your home! I was very happy with my experience, and I look forward to working with her again in the future. Thank you, Angie!
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March 2024 by Ryan Riddle
Angie was great to work with. Made shopping fun!
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March 2024 by Adrian Higginbotham
Dana has been helping me out for years on every home that we have owned and she is an excellent designer. She has wonderful people skills and did a great job on helping me with the decisions on our new home. Parker was also wonderful on setting up our delivery and making everything as easy for us as possible. I would highly recommend Dana and Parker!Bassett furniture is made very well. It will last for years and years.. Thank you, Dana and Parker.You are both awesome! Adrian
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March 2024 by Lauren Benney
Love the furniture, great quality and great design team! highly recommend.
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March 2024 by Katie Tucker
Bassett in Tyler is an excellent place for quality furniture, rugs, and beds and it can all be custom made to fit your needs, budget, and style. They have modern and traditional styles and beautiful fabrics. Angie is wonderful to work with and everyone there is skilled at customer service.
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March 2024 by Sonia
Angie was so helpful, kind, and answers all your questions! Recommend Bassett Furniture for the best quality pieces!
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March 2024 by Terrie Hammer
My husband and I have purchased many pieces of furniture and some art from Basset over the years. We keep coming back for the quality and style. And we have always found the staff to be very helpful. Recently I was shopping there for an area rug and was assisted by design consultant Dana Gross. Dana was a great help! She lookd at pictures of my house and helped me select the perfect rug. She later came out and gave me additional design/decor ideas. Kudos to Bassett and Dana!
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March 2024 by Kathy Haas
My husband & I had a great shopping experience with Kevin. He took his time presenting us with several beautiful options of furniture that would work with our existing bedroom pieces. Kevin is friendly, knowledgeable, & fun to work with. Although we ultimately made a purchase from a different store, we were disappointed we weren't doing business with Kevin!
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March 2024 by Jordan Salter
Angie always makes our experience so enjoyable! From her kind heart to her incredible taste I am always grateful to have her help!!
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March 2024 by Di Henri
I recently had the pleasure of working with Kevin at Bassett Furniture in Tyler, TX, and I must say, my experience was exceptional. Kevin truly listened to my needs regarding the size of my home and the importance of finding something easy to care for due to my pets. He demonstrated a genuine interest in helping me find the right product rather than simply making a sale. Throughout the process, he answered all of my questions and never pressured me into making an on-the-spot decision. Instead, he encouraged me to take my time because he wanted me to be fully satisfied with my purchase.Beyond his exemplary customer service, Kevin possesses extensive knowledge about the products, including the features and benefits of various fabric or leather choices, cushions, arm styles, and colors. He took the time to explain the differences in smart fabrics and how easy maintenance could be with certain options.Thanks to Kevin's expertise and dedication, I ultimately found the perfect product that met all of my needs. The entire experience was smooth and enjoyable, thanks to his guidance. I'm eagerly awaiting delivery and will provide an update once the sofa is delivered. Kevin's professionalism and commitment to customer satisfaction make him a true asset to Bassett Furniture.
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March 2024 by Valerie Morby
I had a great experience making my first-ever big furniture purchase from Bassett! Dana was so friendly, knowledgeable, and helpful. She went above and beyond to work with me to find something to fit my space and my budget. I highly recommend going to Bassett and asking for Dana if you are in the market for any new furniture pieces! She is a talented, creative designer, and she will find something for you without being pushy or making you feel uncomfortable. I would love to work with Dana again in the future, and suggest you seek her out as well!
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February 2024 by Sandra Lyles
I’ve been a Basset customer for about 20 years. Dana has always been the most knowledgeable, friendly and helpful. She has impeccable taste and manages to find exactly what I need. She puts her heart and soul into every encounter I’ve had there. The product takes time to make but definitely worth the wait for the quality. Every piece of furniture I have bought from Basset has become treasured and something I would never part with and that includes Dana.
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February 2024 by Naomi Perkins
We have purchased Bassett furniture over 20 years time for 3 different homes. Dana Gross has been our designer each time and has always given us thoughtful advice. She has been interested in getting to know our family and has helped us choose furniture that fits our lifestyle and the style of our home. Dana is easy to work with and makes furnishing our home fun!
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February 2024 by Deborah Cooper
Thank you Angela Thornton of Bassett Furniture in Tyler, Texas for your expertise and customer service. The delivery was great and the pieces look absolutely great together!
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December 2023 by Gail Hollenshead
The sales people are so friendly & helpful. We refurbished our entire family room & we love it.