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May 2025 by Josef Kainrad
Great experience with the manager Crystal.
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January 2025 by Katavia Upshaw
Couldn’t shop without being followed
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October 2024 by Darrell Thomas
Secured online, showed up. Beautifully maintained store, super friendly and professional staff. Order was ready, paid and left with a smile. Can’t brag enough about this store. Keep up the amazing work
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December 2023 by Jennifer Barnard
I went with my boyfriend to the Tyler mall location!! I’ve only ever been in a Buckle location with my daughter at Town East and always felt out of place and unsure of what to buy which would usually lead me to walk out without anything.. Emily at the location in Tyler asked if I needed help almost immediately when she saw me looking at the pants!! I’ve never bought pants with the type of sizing y’all sell so I didn’t know what I was looking for!! I requested my size in some skinny jeans which Emily asked me if I was ok with and I said yes… she also asked if I’d like to try on some other styles as well and picked me out some bootcut jeans.. she sent me to a dressing room and checked on me asking which sizes were best and even brought more styles for me to try.. needless to say, I ended up going with all the styles she picked and none of the skinny jeans!! Emily took one look at my figure and found jeans that looked great for me!! She even wrote my styles and sizes on a card for the future!! She was very sweet and never made me feel out of place!! I will definitely be back and definitely be bragging on sweet Emily at the Tyler mall location ❤️
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March 2023 by Edgar Mendoza
No one seems to like to help anyone when looking for clothes or shoes...very unprofessional
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February 2023 by Ethan B.
I appreciate the selection of military clothing, it's kinda expensive. ($39 for a tee shirt) but very good customer service, and very clean and organized. The staff is very attentive in helping you find stuff you need (and stuff you dont) they also have very cute clothes for women.
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December 2022 by Gale Williams
My favorite go to spot for a quick last minute outfit. Brilen never disappoint me he has a good eye for fashion.
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August 2022 by Lori Coffey
My boy's favorite store
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August 2022 by Richard McLarry
Great customer service!!
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August 2022 by Christopher Mcgraw
Great service
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August 2022 by Laura Martinez
Very nice customer service
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August 2022 by Des C
Sooo I checked online first and the store said open til 9, I walked in at about 8:03, browsed around and was asked if I needed help. When I was checking out, they told me they actually closed at 8 and that the hours hadn’t been updated. I felt so bad about being there past closing, but the employees were all so sweet and helpful. I needed some clothes to go out in since mine are in storage, and they helped me and hyped up the things I tried on. It was like having friends to shop with which was nice because I literally have no one to shop with in east Texas as we just moved out here ?? will definitely return.
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July 2022 by Walt Florence
Staff was very helpful it was well organized and good inventory.
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March 2022 by Desiree Clark
Sooo I checked online first and the store said open til 9, I walked in at about 8:03, browsed around and was asked if I needed help. When I was checking out, they told me they actually closed at 8 and that the hours hadn’t been updated. I felt so bad about being there past closing, but the employees were all so sweet and helpful. I needed some clothes to go out in since mine are in storage, and they helped me and hyped up the things I tried on. It was like having friends to shop with which was nice because I literally have no one to shop with in east Texas as we just moved out here ?? will definitely return.
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March 2022 by Amanda Winfield
Any other Buckle I walk into, everyone is very friendly and helpful. My husband and I went in there this evening, and we were looking for jeans in the correct size. Nobody offered to help, nobody spoke to us, and nobody was busy doing anything.Very disappointed!
