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July 2023 by Joe Hildreth
I’m not a funeral guy but we had to have service for my mother who I love so deeply. Robert, Brandon, and Paula really made us feel welcome. I can’t say thank you enough to these people so how great of a job they did with my mother and her services. They went out of there way on a few extra request that my dad had wanted to help ease his pain which means the world for us. This is always the worst days of our lives and these people care. Our family could NOT have gotten any better service anywhere else. Thank you for helping us and if anyone else reads this please ask for Brandon, Robert or Paula when you go there. They will make you feel welcome and make sure all your needs are taken care of. Truly 5 Star service!
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July 2023 by Jennifer H.
This facility provided one of the best services I have ever seen for the death of my mother in-law. Everything was handled with grace and dignity. They made her look so beautiful and peaceful. Robert, Paula, and Brandon all were so attentive to our needs and wants. We are truly greatful for Burks- Walker- Tippit Funeral directors. Highly recommend them.
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March 2020 by Rebecca McManamy
At best, they are ignorant to policies they should know for military families. At worst, they are liars.My dad recently passed away (less than a week ago when this is being written), and my mom used this funeral home to house his body until the medical school my dad wanted to donate his body to could pick it up.My dad was a Vietnam vet, and my mom wanted to make sure he got the Honor Guard gun salute he had requested. She called to inquire, considering giving the funeral home more business, and was told curtly and rudely that this was not done without a body. When my mom tried to ask further because she was never told this, she was cut off. She said the employee had no desire to help her at all.I called Barksdale Air Force Base, and the kind man let us know that no, a body is not required, and now my dad will have the Honor Guard like he wanted, and honestly, he deserves.I find it shameful that your funeral home did not know such an important detail. Your employee didn't try to help my mother at all. Either your employees are ignorant, which should be changed immediately since as a funeral home, you *should* know these things, or you decided you weren't getting any more money from us, so you decided my grieving mother wasn't worth your time and care.Our Pastor will be making sure to tell church members to avoid your funeral home. My friends and family will also be avoiding your funeral home from now on. I hope you're satisfied.
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March 2020 by Shannon Burton
This funeral home is heartless and has some of the rudest employees I've ever met. If you're looking for a funeral home that will be compassionate, caring, sympathetic, offer southern hospitality and excellent customer service during your families loss, PLEASE USE A DIFFERENT FUNERAL HOME!! They were extremely rude to us, not once but TWICE! And their employee by the name of Prissy (who was extremely rude and unprofessional) took down my name and # for one of the incidents that happened the night of visitation but here it is over a week later and I haven't heard from anyone. I also emailed a letter to them on 4/24/2019, also over a week ago, and have not received a response to it either. It's hard enough losing a loved one, you shouldn't have to worry about being treated rudely by the Funeral Home. My family and I have had several funerals here over the years and they were always great but it seems since Mr. Jackson has passed, their morals and values just aren't the same and that's a shame!***UPDATE:To their response below.....I was contacting you about someone who had FALLEN in your facility and was skinned up, bleeding and sore. I'm so thankful my StepDad had a First Aid kit in his truck to get him cleaned up and bandaged! I wanted to know and STILL want to know why you all don't have an incident form that can be filled out when things like this happen! I am aware that I wasn't on the contract, that's why I wasn't asking why y'all turned my sister in law away when she went up there to see her Grandmother when she was all ready to be viewed but y'all didn't have the payment in your hands yet! I was letting the family deal with you on that!
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March 2018 by Raymond Smith
BWT is the funeral home of MY choice; both my parents' funerals were held here and the services we received were very respectful and totally honest. They did an outstanding job and they will be directing MY funeral, but hopefully not too soon.
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March 2017 by Paul S
The owner of this funeral is completely unprofessional is his approach to handling families in a time of grief. He bullies and threatens to refuse service once he has your family in his facilities.When an individual starts with "Let me tell you something or "How dare you", you know there is pure evil in his heart. A complete lack of passion for people who are dealing with a recent death. Oh, lets not even go into being hung up on.Sir, the world does not revolve around you. This is about providing a service. I pray that your family does not have to deal with an individual such as yourself upon your death.
