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December 2023 by Dustin Schuller
Caliber performed a great job with great customer service. They kept me informed during the process which helped ease my stress.
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November 2023 by Stan Smola
An Amazing company to take your vehicle for repairs. The staff and everyone we dealt with were beyond fantastic. Extremely happy how our car was taken care of by Caliber Collision.
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November 2023 by Get Real
Someone hit me in front of the Walmart in Kilgore Texas so Geico gave me a choice of body shops to use and this was the one I chose. Mike from Caliber Collision was very thorough and explaining to me what was to be repaired, walked me through the estimate, and even showed me some of the differences with the repairs. I was very pleased with the work that was done, I was informed every step of the way, and my vehicle looked like it had never been hit like it was on the front right passenger side. I'll say that I was very pleased with my experience with Caliber Collision and I recommend them to anyone else wishing to get their vehicle repaired well.
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October 2023 by Caleb Ramsey
Scheduled an appointment for a repair estimate. This time of year is very difficult for me schedule-wise,as I travel full-time. I showed up at 9:30am only to find I'm nowhere on the schedule. Then they tell me they don't even work on Tesla. I told them it was a Tesla when I made the appointment!
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September 2023 by S. D.
Tim Dixon and the team at Caliber Southwest are always on point. I'll always use this shop when this type is service is needed. Mr. Dixon is a service-oriented team member who is so polite. Thank you for taking care of me Sourhwest!
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September 2023 by Arunditi X.
My son brought his car here for body and suspension work after a collision in early July 2023. It has been 2 months and he still does not have a vehicle to drive. They informed him it was ready for pickup earlier this week. Only after driving the car home did we discover they didn't install the brake caliber bolts. When we brought this to their attention, they scavenged bolts from another vehicle awaiting repairs. Unethical and downright dangerous business operations are the only thing guaranteed. They also remove negative reviews from Google, ensuring they have a stellar rating.
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September 2023 by Branden Y.
I wanted to write this review to tell people how how stingy Timothy is and the technicians not torquing bolts down and forgetting bolts on peoples brake calibers and engraving holes into paint with tools and charging me for a dent that they caused in my door, and then them not knowing how to paint match black paint all of my panels that were painted or brown and not black in the sun and they had had on every part for over a month and then it took them a week and a half to put everything back on that they painted and Timothy never test drove my car but he told me he did because if he test drove my car, he would've had realized my brake caliber was not bolted on and when I went up there to tell them there was a bolt missing in my brake caliber and almost caused me to come in contact with two cars. They just went and took a boat off of a random car and the technician was like oh this one's too small, so we went to another car and took one off and then he was like oh this one should work and then he put it on my car and said I was good to go. And also they go on google and delete all the bad reviews
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August 2023 by Dr. Ona Miller
Amazing service! I can't scream that loud enough. Mike was fantastic and unmatched when it comes to customer service. I appreciated the updates and how they took into consideration my schedule and time. You guys rock over at the Hwy 155 location.This is definitely the place to take your vehicle! Excellent service!!
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August 2023 by Shara Stanley
We went to the Frankston Hwy location and were not disappointed! Everyone was so professional and friendly. Mike was phenomenal throughout the process, from start to finish. His communication with us was outstanding; we never had to wonder what was going on with our vehicle. The work looks great...back like new!Services: Steering & suspension repair
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August 2023 by Tonia Joubert-Crawford
Caliber Collision in Tyler, TX on Frankston Hwy were the best!!! They were professional and friendly. Their prices are affordable compared to other places in Tyler. They got my 16 year old car looking brand new. Got my car back in 3 days, and the work done on my car includes a lifetime warranty!!!! A big thanks to Michael and the other team members for taking care of my car with a smile. In my opinion, best place in Tyler!!!!
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August 2023 by Daisy Betancourt
Great customer service! David Gallegos and Janna were wonderful at communicating. HIGHLY recommend Caliber CollisionService: Body & Trim
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August 2023 by Shara S.
We went to the Frankston Hwy location and were not disappointed! Everyone was so professional and friendly. Mike was phenomenal throughout the process, from start to finish. His communication with us was outstanding; we never had to wonder what was going on with our vehicle. The work looks great...back like new!
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August 2023 by Tonia C.
Caliber Collision in Tyler, TX on Frankston Hwy!! They were professional and friendly. Their prices are affordable compared to other places in Tyler. They got my 16 year old car looking brand new. Got my car back in 3 days, and the work done on my car includes a lifetime warranty!!!! A big thanks to Michael and the other team members for taking care of my car with a smile. In my opinion, best place in Tyler!!!
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August 2023 by Lucy Ayala
My experience was wonderful from start to finish. Was able to get in quickly and just as fast out. Thank you for a great experience.Services: Painting
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August 2023 by Gabriella Valdez
If you don't get your car repaired at Caliber Collision you should. I just moved here and used to go to the location in Wylie, but they have the same excelled standard of customer service. I was able to get my rear mirror fixed quickly and they did an excellent job! Thank you David for your kindness and for getting my car fixed up. I will definitely be back here.
