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March 2024 by Brittany
Used this place to arrange services for my dad in 2023 and it was the worst experience all while grieving the loss of a parent. They are overpriced, rude, not genuine nor sincere during such a time. All they care about is the money. They say cremation service is not handled at the funeral home but somewhere else, however, the outside of facility upon walking in smells gruesome. For all I know they could have given us a bag of dirt or whatever. This was not my place of choice, but was suggested and I will never deal with them again. I wouldn't take my dog there if they had pet service arrangements. Now I understand why my great grandmother never liked this place of business. Harmon Undertaking company is the way to go for your loved ones. Trust me.
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February 2024 by Archie White
Thanks so much for all the kind words, compassion and caring staff. Mr. Francis and staff did a wonderful job with all of the services for my family. Very professional and caring. I would rate it a 10.
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November 2023 by Joeann Smith
Community Funeral Home was such a caring and understanding funeral home. They took care of our mother (Mildred Kirven), with such dignity and special attention. Also thanks to Valerie at The Lighthouse for her special care of our mothers needs. It was very hard, but you all eased some of the heartbreak. May God continue to bless you!The Kirven-Family?❤️
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October 2023 by Stephanie “Steph” Thornton
My Sister in Love passed away suddenly, and I searched several funeral homes in the Tyler TX, area to have her services at. Community Funeral Home of Tyler TX and the entire Staff we attentive, and professional from Mr. Ricky on down; when I tell you one of the best funeral homes I have dealt with since my baby brother’s funeral in 2018. No matter how many times I called them for information, they we very patient and professional, communicative, and sensitive to our needs. The funeral was beautiful and at the end of the funeral, they presented my brother with a beautifully framed picture as a token of their appreciation. If you are in the Tyler TX area and looking to have a family member's funeral services at a location, please give Community Funeral Home of Tyler TX a call. You want to regret it.Regards,Stephanie
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March 2023 by Michael Jones
What's the excuse for the snafu with the body mixup? Won't be going here for my loved ones
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March 2023 by Rosalyn Wallace
ONE OF THE ABSOLUTE BEST PLACES TO DO BUSINESS WITH!!
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March 2023 by Leandria Lee
I would have to give this place a 2star. They did a great job with the beside burial spot for my baby , but on the professional level with baby paper work I can say they are not on the ball for greatness. I loss my baby in 2021 and was told the paper work would have been done after the gave me my $30 dollar deposit back after being lied too I had to post my opinion. This has been a ruff road and to be lied to is a very slap in the face for me . I can’t stand a lier and I can’t stand to be lied to. This has been a journey from calling in the month of September to now. So if your wanting any kind of paper work and in a orderly fashion and done right I wouldn’t advice this place . But if you don’t care about the behind the scene they were good on the burial side. Hope this helps out .
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November 2022 by Nini J.
I do not recommend this funeral home at all. After obtaining my father's death certificate I noticed that he was listed as married. My father was not married at the time of his death. I contacted the funeral home since they were the ones handling the arrangements and ask them why they had listed my father as married. They gave me an answer to which I replied that he was not married and not in a common law relationship. They insisted that they were correct and I requested the proof that they received regarding my father and his marital status. When we went into make arrangements the staff member helping us asked my father's roommate if she was married to him or if they had any type of, relationship. The roommate specifically told them that they were not married and that they were not in a common law relationship. The staff member then proceeded to ask me and my siblings if we don't mind if she part of the proceedings since she was living with him. We gave consent that she could proceed and be a part of everything. We even allowed her to pick out the coffin that she wanted. We were quite surprised to see her name on the death certificate and started asking questions. We kept getting the runaround so we decided to contact Vital Records and a lawyer so that we could know exactly what to do and get this problem fixed. I again contacted the funeral home explaining what I have been told by a lawyer and they immediately hung up on. As of today they have refused to rectify their mistake.
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March 2022 by Sonia Arzola
Loosen a parent was so hard. community funeral home and staff was so compassion with me and my family . Thank you for doing everything you're done my mom was so beautiful that day y'all did such a good job I cannot thank you enough
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March 2022 by Jasmine Camile Rodgers
If I could rate this place 0/10, I would. They have absolutely no empathy or respect for the mourning process. When you base your business off of sympathy and compassion, this is the bare minimum. My family and I were treated very unkindly. They have also proven to have minimal communication skills. I will not be visiting this place again, nor will I be recommending this place to anyone else.
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March 2022 by April “Aprilshowers6498” Showers
In my experience -The funeral home is rude, unprofessional and has no empathy. The program was void of any modern abilities. No capability of video recording or live streaming.
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March 2022 by Sherif Iskander
They are professional and honest. Accommodating. They were the only funeral home that allowed us to do our father funeral on the exact same time we requested. They were honest to refund some money back. Highly recommended
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March 2022 by K Kirk
Very professional and did an outstanding job.
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March 2020 by Cherry Greene
This is a wonderful place to assist with your loved ones laying to rest. They are professional, respectful, understanding, and thorough. We are very pleased with the love and respect our loved one received here.
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March 2020 by Ada J
My family went to Community funeral home when a loved one died unexpectedly. I'm very pleased with how business was conducted and how attentive and helpful the staff was. I would definitely recommend them to anyone looking to lay a loved one to rest.
