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January 2023 by Marcelina Meek
Poorest customer service, even with the area manager being there and being disrespectful and not helpful. Waited in line for 30 minutes, with my husband, he had just decided to walk out and I was trying to pay a bill, gave them the pin number and everything and they still said they couldn't do anything. I truly don't understand what is going on with people nowadays.
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November 2022 by Dean The Unusual Man
Ripped me off. Bad customer service.
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November 2022 by Reverend Katherine Moore
Had questions about the iPhone 14. Very helpful
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August 2022 by Billy B.
The guy in this store was a great help.But overall cricket itself is trash
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March 2022 by Alan Mckinney
Excellent.. very informative. Lyzbeth was the best!!
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December 2021 by Karen Solecki
Excellent service as always and a great value!
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December 2021 by Pepita Bailey
This store has HORRIBLE customer service. I called in to ask some questions. The sales agent answered the telephone and I started to explain what I needed and she puts the phone down and I could hear her talking to a customer in the store. She never came back to the phonefive minutes passed. I hung up and called back.. Someone else answered the phone I start to explain to him what happened and he started talking over me because he LIED and said the phone died but the phone did not die i hung up. And I explained to him that he lied . I asked him not to speak over me and he hung the phone up in my face.
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November 2021 by Rey Rodriguez
Great customer service at this location
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November 2021 by Eric C. Rahn
Fast, friendly, and professional service!
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October 2021 by Kathy Lawrence
I was disappointed at Cricket this past week. I live over 2 hrs away from Texarkana.which is where I happened to be that day. Well the phone Galaxy A01..was not working right. So I go in a cricket store where I live AC was told I'd have to go back to Texarkana to get another phone. I've been a loyal pay my bill on time customer...so I was very up set. I mean I was taking it a cricket store and just wanted to the phone I had
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June 2021 by Fermin Pena
People were real freindly and knowledgeable
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March 2021 by Roger Collins
The manager Alexis and her co worker Anay said that my shirt was not a mask and wouldn't help me untill i got a mask. My shirt is way thicker and covers more of my face then a mask will. Just didn't make any sense. I would not recommend this store.
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November 2020 by Kathy Powell
I was disappointed at Cricket this past week. I live over 2 hrs away from Texarkana.which is where I happened to be that day. Well the phone Galaxy A01..was not working right. So I go in a cricket store where I live AC was told I'd have to go back to Texarkana to get another phone. I've been a loyal pay my bill on time customer...so I was very up set. I mean I was taking it a cricket store and just wanted to the phone I had
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November 2020 by David Smith
Always friendly and helpful staff
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September 2020 by Peter {Andrew} Parker
Great customer service and they help me with a problem on my phone! ?
