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December 2023 by O Funderburgh
ETCC use to be a premiere institution for support for family violence. Over the previous 1-2 years leadership has changed and there is less of a caring and academic background from those who lead. I worked there with Carol Mantooth and David Cox and those from an earlier time. Under the leadership of Nicole Henry the standards have become strained. A significant drop in the professional as well as courteous. What took decades to build is slowly eroding from higher standards. It is unfortunate because this institution is desperately needed in the community. There is less confidence to support her leadership.
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September 2023 by Crystal Rodriguez
BE WARNED!!!!!Survivors - Please look into other forms of safe havens for shelter! The staff does not care about you! They will pick and choose favorites. They will exit some families from shelter for the smallest reasons, but keeps others because they like them. The staff also talks very badly about clients in shelter behind their back. This staff only has 1 person with a bachelors degree in social work and nobody else has any education in trauma. They do not understand that victims have trauma responses to abuse they have faced. They will judge you and say you made everything up in or that you were probably homeless looking for shelter. This is what happens behind the scenes at ETCC.Possible interns or employee - please make you absolutely have your heart set on working for victims of SA and DV. That is the only thing that will get you through working here. The staff is rude but tries to act nice to your face. If another staff member begins to make stuff up about you, they will always believe the favorites over you. They are also extremely rude to anyone under 30 who works there. When you intern as an undergrad you do no get any time to actually work with clients, it is just filing paperwork and answering phone or cleaning.
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May 2023 by Crown Directory
Worked with the East Texas Crisis Center (ETCC) when it was an outreach. Back then, ETCC functioned primarily through volunteers recruited from University of Texas at Tyler (UT/T). Remember Dawn Knowles-Franks, Johnnie Patrick, Carol Mantooth, and Bob Geffner (UT/T) as integral. Glad to see it continues to work with excellence through now executive director Lana Peacock. Very Good Work.
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February 2023 by lauren shults
great organization.
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February 2023 by Jamie Dubose
Got here Monday and now it's wedensday and I am being kicked out me and my children with know place to go all because of heresy of me saying a curse word to a staff member.
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February 2023 by Dennis Watts
The staff is very caring and provides a wonderful service to the residents.
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February 2023 by Lorene Rodriguez
Very helpful and very nice blessing to me
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February 2023 by Tracey COLE
I'm attending a class there so far she's very knowledgeable about the class I'm taking very nice lady and I am learning
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February 2023 by Gaby Parker
Everyone here is amazing.
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February 2022 by Velvet Winston
I would like it to be known, being new to this type of situation and being in a relationship for 7 years to a man I used to call my best friend to now, I only know him as the man I'm in love with that he hates me and threatens my life.I had not received any counseling no advice only the introduction which they told me I could keep it vague (may not have used that term..) Yet still I did. Few days in after arriving, aching, exhausted, heart broken, i found peace and solitude, a ah ome like feel and no one to call me anything... Here These women look me in my face, call me friend and kicks me out and told me I could not come back despite I clocked out properly and proceeded to my destination which was to help a woman that when she needs it I take her to work, unfortunately this woman stays in the apartment complex I live in so does my mom and I'm mentioning my mom to say the day before I wentunless at the beginning when my heart and years out to see my mom having no one prior telling me uI cannot see him or eat with him because pizza was ordered, I go check on my home which he occupy.. But he has been destructive to my home not just myself... Broken cabinets for ex. of course he's being nice and of course has the man for 7 years I seen him yes he ordered pizza yes I ate it and it got me kicked out I needed help it would have been nice that day but I told them they were making a mistake
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February 2022 by Amanda Saxman (Mandie)
Staff are supportive and caring. Pouring out love.
