East Texas Hot Tub Tyler has a strong reputation for providing excellent customer service and quality hot tubs. With over 35 years of experience, the Glaske family has been dedicated to helping East Texans enjoy the benefits of owning a hot tub or swim spa, focusing on creating a relaxing backyard oasis. Customers appreciate the staff’s knowledge, professionalism, and willingness to go beyond expectations. Heidi, in particular, is highly praised for her helpfulness, quick responses, and attentive care both before and after the sale. She has assisted customers in selecting the right hot tub, maintaining it, and solving any issues that arise, often communicating via text for convenience. The installation team is also commended for their efficiency and professionalism, completing jobs faster than expected and handling insulation and other challenges effectively. Many customers highlight how their hot tubs are enjoyed by the entire family and how the team’s support continues well after purchase. Overall, East Texas Hot Tub Tyler is known for making customers feel valued, helping them find the perfect hot tub, and ensuring satisfaction through expert service and dedicated care.
This was such a great experience...Zach was friendly, knowledgeable and professional! We LOVE our new hot tub! They also, removed our old one free! Will definitely be back!
June 2026
East Texas Hot Tub Tyler are very responsive to your needs. They helped me to understand how to maintain my spa and l have not had another problem. They are not hesitant to answer any questions whenever l call.
June 2026
I really appreciate Albert's effort to properly diagnose our hot tub and find the cause of the continual leaks with our original hot tub. He advocated for us to have Watkins replace the hot tub with a new Vanguard.