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April 2024 by Bob Breedlove
Thanks for fixing my glasses at no charge!!
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April 2024 by sara saulsbery
Stopped in to get my daughter’s glasses repaired (not purchased from this store) but the manager was super friendly and helpful and repaired the glasses without hesitation!!!!
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March 2024 by Kelly Brady
I brought a pair of glasses that were broken but the lens were ok. I had a new pair of Gucci frames. The Manager was so amazing. he put the old lens in the new frames. Very helpful and did not charge me! I will be going there from now on for all of my eyeglass needs!!
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February 2024 by Whitney B
The staff is awesome here, I went in and got glasses in 2 days. Great selection of designer frames and staff helped out well. I will return...excellent customer service.
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February 2024 by Ty Perry
GIVE BRITTNEY A RAISE BEST EYE TECH EVER 10/10 EXPERIENCE WILL BE BACK WILL RECOMMEND TO EVERYONE THANK YOU
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February 2024 by Arthur Quintal
Phenomenal experience, very friendly staff, Ed made the process enjoyable and quick for getting frames, will be exclusively using them for all eye needs from here on our
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January 2024 by Aaron McKellum
Amazing customer service I went in with Broken glasses and was fixed without question thanks Brittany!!
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January 2024 by Jason Reagan
I needed a quick swap of lenses into existing frames and they did it on the spot in 5 minutes! Very accommodating.
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December 2023 by Susan Lind
Dr. Le is very thorough and explains every part of the exam in detail. She’s very personable as well.Angel in the optical department was helpful and patient and provided many cost options and details about what my insurance will and will not cover. Everyone was friendly and very helpful.
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December 2023 by Marshall
I had to use the warranty service on a pair of glasses, and got no hassle 5 Star customer service, that was fast, they sent the work order in immediatly and got me new glasses in about a week. Rimless. Great job, all the way around!Marshall Cherry
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November 2023 by Damon Elkin
Had 2 pairs of eyeglasses with broken arms. I was waited on promptly and within a matter of minutes both pairs of glasses were repaired.The customer service was outstanding and there was no charge for the repair.I would highly recommend this location for any eyewear needs.
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November 2023 by anna Pianfetti
I needed my glasses fixed, after my dog got ahold of my glasses, wasn’t sure if they could be repaired or not. I got lucky that day the manager was able to fix them and said no charge. I was very happy, the staff there was very friendly, when it’s time to get new glasses I will definitely get them from here.
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October 2023 by Diane Aiken
Loved the selection! Buy one get one free is a heck of a deal! And Prince, the eyeglass specialist, was just so helpful and fun! He has a great laugh, which I certainly appreciate!Prince answered all my questions and made the whole process super simple, pleasant!!
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August 2023 by Maggie P.
Always clean! Super nice staff and always helpful. I have a pair of Tiffany Co. sunglasses that I've had forever, but the screw fell out for one of the earpieces last week. I've been trying screws from eyeglass kits, but they were all too short. I went into Eyeglass World today to the Tyler location- and the technician was glad to look at them even though my sunglasses were not bought there. He was able to fix them and didn't charge me anything! He was super nice and his generosity made my day!
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August 2023 by Zachary Lowe
2nd strike in 2 visits and not giving them a 3rd. I have 2 pair of the same sunglasses, one has scratched lenses and the other a broken frame. They acted like no big deal to swap the lenses around then broke the good lens and left me without a fix. Now I can't make one good pair out of the 2.
