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January 2024 by Chelsea H.
Absolutely enjoy this place, it's like a little HEB!! Their food there is great, always smells wonderful when I walk in.
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December 2023 by J Calmes
Always thought from reviews that Fresh had the best but boy was I wrong. Ordered a large tray of small sandwiches to take for family Christmas gathering, half each pominto cheese & chicken salad. It was pretty, well displayed but there was not enough filling to even know what you were eating. Even with a big bite, it tasted like just eating bread. Totally embarrassed but even more sad. So don't believe the pretty pictures.
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December 2023 by Wayne Deacon
Always a great store. Prices can be high for some reason, but selection is always amazing. Love the dry aged beef, and fruit selection. Pharmacy is run well too....
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December 2023 by Robert Arthur
There is more selection here than other places but unhappy with the packaged to go meals. Small mediocre portions of food. I got my child the sesame chicken and it was sesame AND General TSOs with the red Chinese peppers. I ended up having to eat it so it wouldn't go to waste. There were no heat warnings on the label. Also, the price of yalls steaks are outrageous. I pay it because I can't get those cuts anywhere else close by. Almost worth going to Dakotas and have them make me a steak at the same price. Also, whats up with yalls automatic check out machines. They are worse than everyone else's about ordering you to place the item in the bagging area. You can even put it in the area, and it acts like you didn't. Needs work. Tired of being treated like a theif. If yall are that worried about it, put a person there to check me out just like the good ole days. Thanks.
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December 2023 by B & C Seamless (The Gutter Company!)
I called over to Fresh by Brookshire's to see if they had something in stock because I live an hour away. I spoke with a man in the meat market & asked if they had any beef bacon in stock. He immediately said no because they only had pork bacon. I could tell by his voice he really had no idea & just didn't want to look. So, I had to make the trip. And, of course they did have beef bacon in stock. When I spoke with him about it, he couldn't have cared less.Then, I needed to place an order for a large amount for a large breakfast & asked him if I could order some more. He didn't want to walk over to the counter & put in my order. I had to ask him 4 times before he would place the order.
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December 2023 by Aaryn S.
TERRIBLE CUSTOMER SERVICE!! In this situation.I went to Fresh by Brookshires to get food from their prepared food area. When I arrived a customer was being served. Another customer and I were in line, but after the person in front of me was served the employee disappeared. After standing there for a couple of minutes we were told by what looked like a cleaning employee that they were closed. There were at least 8 people behind the counter and no one could put food in a box and weigh it.It was 8:30 pm the store closes at 10 pm. I called the store while standing at the counter and the store confirmed that the section was closed even though the store's website says they close at 10 pm.I looked at the other customer in line with me as I confirmed the store wasn't going to do anything about the situation and at the same time we said...TERRIBLE CUSTOMER SERVICE!!I traveled out of my way after work to go spend MONEY at this grocery store and all they had to say was sorry. The other customer kept shopping but I put everything I was going to buy got put back and I left the store. I don't plan on returning.I went to Sprouts for their lunch meat special but they were also shutting down for the night. The difference is the employee who was by herself offered to undo everything she did to close down for the night to accommodate a customer. I told her never mind but thank you and why and left the store. I will for sure be returning to Sprouts.Why do different sections of grocery stores close earlier then the store it's self. Fresh by Brookshire's in Tyler TX is JUST another big company that does not care about the customer and their time.
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December 2023 by Main P.
TERRIBLE CUSTOMER SERVICE!! In this situation. I went to Fresh by Brookshires to get food from their prepared food area. When I arrived a customer was being served. Another customer and I were in line, but after the person in front of me was served the employee disappeared. After standing there for a couple of minutes we were told by what looked like a cleaning employee that they were closed. There were at least 8 people behind the counter and no one could put food in a box and weigh it. It was 8:30 pm the store closes at 10 pm. I called the store while standing at the counter and the store confirmed that the section was closed even though the store's website says they close at 10 pm. I looked at the other customer in line with me as I confirmed the store wasn't going to do anything about the situation and at the same time we said...TERRIBLE CUSTOMER SERVICE!! I traveled out of my way after work to go spend MONEY at this grocery store and all they had to say was sorry. The other customer kept shopping but I put everything I was going to buy got put back and I left the store. I don't plan on returning. I went to Sprouts for their lunch meat special but they were also shutting down for the night. The difference is the employee who was by herself offered to undo everything she did to close down for the night to accommodate a customer. I told her never mind but thank you and why and left the store. I will for sure be returning to Sprouts. Why do different sections of grocery stores close earlier then the store it's self. Fresh by Brookshire's in Tyler TX is JUST another big company that does not care about the customer and their time.
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October 2023 by Tony Wyman
For East Texas, FRESH is a major upgrade to other groceries in the area, including H-E-B and the standard Brookshires. It has a very nice meat selection and excellent bakery. It also has a number of prepared meals, like the ones I pictured, and a serious beer and wine selection.The negatives, beside being pricy, are limitations in selections of rather common items, such as non-dairy creamers, oatmeal, shampoos, and the like. What they stock are fine, but the more exotic goods one would find in big metro areas simply aren’t present.
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September 2023 by Ashley Torres
Why is everyone that works in the Taco area so freaking rude! Those people need attitude adjustments. They need to take some pointers from the sweet ladies behind the fresh food counter. I have had a pleasant experience every time I deal with anyone over there. I can’t say as much for that Taco area. We try to avoid it at all costs. Been there 3 times and every single time they’re rude. Today the lady working there just poured hot sauce on my taco because I took too long to answer her I guess. Just flat out rude!
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September 2023 by Patricia Galasso
Loved this grocery store! I will be back. Have butcher's with great selection of meats and seafood. An area dedicated to charcuterie boards, all your deli meats, cheeses, crackers, pickles, etc. Take out foods, fabulous produce section! All the stuff I love
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August 2023 by Marc Cooper
I love Fresh! I've been shopping here for a couple of years now, and it's a great spot to get breakfast tacos, groceries, and chef prepared meals! We got breakfast from the taco bar the other day, and everyone enjoyed it. I started trying more and more of the chef prepared meals, and they are great. My wife and I are now stuck on the smoked salmon salad! My wife says it is her most favorite salmon. I highly recommend the stuffed chicken, cranberry chicken salad, black bean quesadilla, chicken parmasien, tortilla soup, and grilled shrimp among many other items. I enjoy cooking, but if I'm in a hurry, then I like to grab some of those items for a nice and quick dinner. Everybody is friendly, and they also have my favorite wine and beer selection in town! I will say that some of the items (not many) seem a little bit overpriced. For example, the black bean quesadilla is around 5 bucks. In all honesty, it should be a few bucks. It's good, but it really isn't even that much food. I am still giving 5 stars because the place is always clean, the people are friendly, and the food is quality.
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August 2023 by Jill Kelly
Great grocery store with an amazing prepared food, deli, and bakery area. You can also dine on the patio with loads of options from sushi to tacos, pizza to chicken pot pie. All of it is delicious!
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July 2023 by Helen Mcknight
This store reminded me of Whole Foods.. Lots of freshly prepared food to choose from. I glimpsed pizza and sandwiches. Ultimately, I got the green plate with 1 meat and 2 sides (Blackened Salmon, Spanish rice and roasted vegetables plus roll) along with a mini key lime pie and apple. Delicious! I would stop here again.
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July 2023 by K S
Thank you so much to Miah in your floral department. I called the store initially to check on ordering boutineeres for a funeral. I'm so glad I asked if they also provided casket sprays. Miah worked with me over the phone in custom creating a beautiful spray. Thank you so much. It was beautiful, and the lillys smelled wonderful.
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July 2023 by Barbara Mayer
We recently moved here and I was missing our old grocery store something terrible. But this store was clean and the food presentations were nice. We absolutely love the butchers there too! Definitely helped me transition. The pharmacy techs are very friendly as well. Happy to have such a great grocer!