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October 2024 by Kerri Antes
The ad needs to say iphone repair, took my android and was told you don't work on Androids
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September 2024 by Jean Dillard
For pick up gave me a guy that was very nice and helped me reload my documents but I think he was new because he had to ask others for help. I travel to use Geek Squad so I was a bit anxious to get back on the road. Thought just a simple pick up, show me a couple of things and go. My pick up and go took more than 30 minutes. Nice employees though.
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May 2024 by Ashlie Andrada
I took my camera & lens in multiple times and Alex helps in each of my visits. He showed me how to care for it properly.He did a great job, very knowledgeable and importantly very helpful.
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April 2024 by Mallori
Don’t bother if you have any hardware actually broken on your laptop. Their solution for a broken key was, “you could try super glue or tape”. Absolutely ridiculous.
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March 2024 by Jeremy Rodriguez
These people are completely useless. They will not come up with a resolution. Instead it’s everything is fine even though there is clearly an apple issue. Don’t even waste your time
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February 2024 by Yaaboiidanny
Took my iPad Pro to get checked since microphone wasn’t working for face time calls . They did a mic test and said it was working but yet it wouldn’t work for face time calls . They told me I had to update the iPad , now I don’t see why an update would have an affect . Took it back once again , guy looked at me annoyed and just said it needed an update again after I tried a FaceTime call to show him . Took it to a phone repair store and immediately said that the microphone side was just dirty they cleaned it and it was working perfectly clear in out within 2 minutes.Do not rely on geek squad.
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February 2024 by GF H
Many times trying to call this store within the past year and No One answers the phone. Responded to automated inquiries by trying to contact the manager, sales, tech support, recent orders, et al, and then put on hold until eventually giving up after 10-15 minutes. Even tried the four-digit department number given to me by a rep when visiting the store and still No One picks up. Does the store manager even read these survey complaints? I doubt it given his/her track record to correct this. Despicable!
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Too difficult to get a hold of. There is no phone number for them at the store.
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December 2023 by Walt Florence
Very helpful. Best to make online appointments. Staff is very helpful.
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October 2023 by Charles Dolen
Had a great meal and the service was excellent.
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June 2023 by Mary Vallejo
Took my phone for a screen replacement with Apple care they called me telling me they messed up my screws that they’ll have to sent it to Apple and Now It’s Been 3 months And Haven’t got my Phone !!!!!!!!
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June 2023 by Aynslee Barber
Scott and Michael were such a help, highly recommend!!!
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April 2023 by Kathy B
Google chrome book died. Asked guy if my files could be retrieved. Told me not unless I had them backed up on Onedrive. Found out later that's not the case. Chrome books files are accessible thru Google Drive. He should have known this
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April 2023 by Kristina Gill
Very fast and friendly
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January 2023 by Bethany Raney
Because my computer warranty went out in January they wouldn't even look at my computer.
