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January 2024 by Brian Ballard
Goolsby had my truck 3 weeks never called back after multiple attempts to get answer from chip ! Caught in flat out lie when I called and had just driven by , chip said , we are working on it as we speak . He lied it never moved from where tow truck dropped it . I have been long term customer and will never return ! It’s like the bobble heads up front are on something They have no customer service skills Hey chip , why not just say we can’t fix it instead of blowing smoke and flat out evasion from truth The end
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January 2024 by Teri Yarbrough
I went to pick up couple tires for friend so my only experience was to go in, pay for tires, they loaded me up and I was on my way. Friendly & courteous
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January 2024 by Roderick Williams
Great service, quick honest great customer service great prices
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January 2024 by Benjamin Naber
These guys are awesome. The service staff is friendly and the service tech entertained entertained my curiosity.Being mechanically curious in nature I stood outside of the service bay in the parking lot watching the service mechanic. He was very thorough and very confident what he was doing!
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January 2024 by Daniel Newman
Best tire service place around have never had a bad experience recommend to anyone fast professional work from bryan and others
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January 2024 by Tracie Littles
Chip is the best!! He goes over and beyond to help the customer. Most importantly he is honest!
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October 2023 by Vale Shia Mccuin
I was really thankful, these guys got me in and ready to roll with a last minute appointment.I went in for an alignment and they did an excellent job, I am highway ready. Highly recommend ??. The gentleman that did my alignment was super friendly.
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October 2023 by Holland Hawks
Casey helped me out big time today! Great place with even better people!
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September 2023 by Kristin Tompkins
Only reason that I didn’t give them the full 5 stars is due to the mechanics error. I went in with a nail in 1 tire and asked them to go ahead and rotate the tires since I was about 1,000 miles away from needing a rotation. Waited an hour and they told me I was good to go. The individual went to ring me up when he noticed that they didn’t even rotate the tires. He asked me to give them just a minute and he took it back to them for the rotation. I appreciate the guy at the counter for spotting the error and taking action rather than waiting to see if I caught the mistake. Nowadays there aren’t many people willing to do that for you as it’s a race to get people in and out rather than quality.
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July 2023 by Cynthia Allen
I called the day before. They had to order my tires in and said it is first come- first serve and yo cone in at 9:30. I was there at 9:30 and the parking lot was full, people in the waiting room and at the desk. When it was my turn at the desk they took my keys and set to work on my new tires. Took about an hour to put two new tires on the front and rotate old front tires to the back. All in all I give them 5 stars for STELLAR service.
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July 2023 by brandon baxter
2 steers on my truck. In and out in 45 mins top!
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June 2023 by Marvin Nix (BigMarv)
Great service as per usual. Always find a great deal and a employee willing to go above and beyond
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June 2023 by tom webb
Good service professional employees and Brian does the alignment on my 18 wheeler.If he ever goes anywhere else to work I will follow him. His good work has saved me 100's on my tire cost
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April 2023 by Chuck Sage
Great service at great prices ! The best front end mechanic in East Texas !!
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March 2023 by Kenneth Venable
Called around for estimates. Goolsbee offered the best value on a full set of truck tires. It was a typical 30 minutes before the truck was serviced and 30 minutes in the bay. Turn-around time was the typical hour. The service tech, Kasey, was polite, professional, and personable. Overall good experience.
