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February 2024 by Kasie Pruden
My husband and I stayed at this location for a quick getaway and we will definitely be returning. There was a little confusion over a small inconvenience but the front desk went out of their way to make our stay was absolutely wonderful. 5stars for the customer service we received and the hotel it’s self is very clean and well taken care of.
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February 2024 by MrEastTX24akaNoName
Everytime we visit Tyler, we stay here. Enough said!!!!! Clean rooms, friendly/helpful staff, ACUTUALLY good breakfast food!
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February 2024 by Samuel cherry
Had no problem with anything and breakfast is worth waking up for room
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February 2024 by Sherry Solomon
Lemeesa at the front desk is by far the most efficient, thorough, and such a kind caring human. She made sure that all the guests and their concerns or issues were clearly handled. It's not everyday you meet a GREAT!! 100 %I personally want to say Thankyou to Lemeesa, Thankyou!!!
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February 2024 by Shelby Simmons
Very clean and nice, had a great stay. Location is near plenty of places to eat, shopping center, and movie theatre.
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January 2024 by Angela Holbrook
A great place to get a good nights sleep. Love that they have breakfast
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January 2024 by Robert Morley
As a Hilton Honors Diamond member, I'm loyal to Hilton properties when I travel. This place is in the top 2% of all those places. Remarkably superior in every aspect. Highly recommend!!!
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January 2024 by Jim G
Nice rooms and great staff. The shower door wouldn't stay closed. Used a wash rag to keep it closed. Good breakfast but no bacon. Thats a little disappointing. Good location.
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January 2024 by Edward II
The perfect location for our needs. Super easy to get to. Desk staff is very helpful and professional. Our room was nice, comfortable, and quiet. Breakfast is self-service and fresh. Our new go-to spot when we are in the area.
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January 2024 by Ted Futterer
Clean comfortable
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January 2024 by Zoe Amaro
The hotel is a dream!
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December 2023 by Rocky and Elspeth Weinmann
We tried 4 different rooms. Sheets were put on backwards and the shower looks like they just rinsed, floors had not been vacuumed in any of the rooms, bathroom floors.... One room still looked like the party was still going. Open beers. Walls are stained and booggered. Definitely not Hampton quality. Will contact the corporate. Front desk staff were very courteous and tried to accommodate. We stayed the night only because it was 11pm and we had been in the road all day. Cannot recommend unless some changes are made
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December 2023 by Nick Black
They have fixed the virtual key on the app and the rooms were cleaner. I still had a problem with my sink but everybody that works there were great. It has a great location close to restaurants and a planet fitness.
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November 2023 by karen mckeown
Nice young man in training checked me in. Upon check in I asked how often they freshen or clean the rooms. A man helping from another property responded that the clean every other day unless the guest request differently. I requested for my bed to be made, trashed empty, towels and coffee replenished daily. Not once did this happen. Every morning on my way to work I would stop and request these services. Everyday I was told not a problem. Every evening I would arrive to find none of these request were filled. Every evening I would go back to the front desk pickup more coffee and more towels. What happened to service? What happened to taking pride in your work? Making the guest feel at home in comfort? Going above an beyond? Or simply following the rules of the sign posted at the front desk? I’m a life time Diamond member. The thousands and thousands of dollars given to the Hilton properties in the past 35 years and this is the way you want your new guest and loyal guest to be treated. Absolutely not acceptable.
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November 2023 by willy whisman
In very nice area. Everything seemed newly built. Service was excellent from the checking in to checkout. Fresh cookies always a nice touch. Breakfast was very nice variety. Coffee dark roast could’ve been stronger. But it was good. Pool looked nice. Great parking well it too. Room was clean and nice layout.
