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March 2024 by Payton Tucker
Darrell and Trey are AMAZING at what they do. Darrell worked with my fiance to build a beautiful custom engagement ring and I worked with Darrell and Trey both to build a custom wedding band. They ensure that every detail is exactly as you want it and are a pleasure to work with! They keep you informed every step of the way. I could not be more thankful and happy with my experience at the Tyler Helzberg.
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March 2024 by susanne peterson
Now nothing toward the staff that works there they were actually great, but my problem lies in the diamond ring I purchased, I have had 5/6 small diamonds fall out and now the 1k diamond just fell out tonight after telling them I felt the prong sticking up more then the others, well low and behold it fell out and thank God I found it on my bedroom floor. Excuse me a 5K ring shouldn’t be this poor of quality. I will find a jeweler who can do better work. It’s sad also my mom is 80 and has been buying from Helzberg for 50+ years and won’t even stand by some of their products that she bought yrs ago.Update Trey has been in contact with me over my ring, I went I today and have picked out a whole new ring, he has made me feel appreciated and validated over my issues. I will continue my relationship with Helzberg for life! He has made everything right! Thank you Trey and ladies for you excellent customer service and standing behind your product
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December 2023 by John Parker
Helzberg Diamonds is an old friend of my mine. I first visited the establishment 19 years ago to purchase wedding rings for me and my wife. Trey, the store manager helped me select the perfect ring for my wife. I have used this business throughout the years to purchase more jewelry. Today me and my wife were back in the store. Rise a new employee took great care of us. If you find yourself needing to purchase that perfect diamond ring, I strongly recommend this business. Great Jewelry, and great people to serve you.
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December 2023 by Olivia Peralta
Jessica was AWESOME, my fiance and I have been working with her since day one and have been very happy with her service, She was able to get my fiance the ring he wants
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November 2023 by Sharun Jones
I love the staff. They're friendly kind, professional, and will go thr extra mile to find your favorite piece.
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October 2023 by Zaida Ramos
The people in this store were so helpful and friendly. They were patient and very accommodating. Thank you to Regina Geter for her outstanding customer service! I would love to come and shop in this store again!Thank you to Trey Gross for his help. Outstanding manager any store need to have!
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August 2023 by Angie Lorenz
Had an amazing experience with Samantha & Darrell! They helped me find exactly what I like and the style I wanted since it is my first diamond ring I wasn’t sure about anything. They helped me and my boyfriend stay in our price range and pick out the perfect ring! They were very explanatory and very genuine! We will definitely be coming back to see them!
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August 2023 by Kaitlyn Clark
Rosaline, Samantha, and Sandra were all so helpful in our experience. Rosaline had taken us into the diamond room and beautifully explained each diamond! Great overall experience!
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August 2023 by Lia Salazar
Ms. Regina and Samantha are the sweetest!! They helped us out as soon as we stepped into the establishment. They were willing to inform us of the variety of jewelry they have, payment options, and with a great attitude. Looking forward to do business with them.
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August 2023 by Alex Knight
We always come in for my wife's rings to be cleaned, we have their insurance, and they are always so nice. Samantha today handled our rings carefully and ensured that every stone was still in place and that they were cleaned well. Thank you everyone at Helzberg.
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August 2023 by Tori Baker
Disappointed in the quality of the ring that my husband purchased for me from here about 1 year ago. It is a shame because it is a beautiful style and was one of my favorite rings, although I it has already been repaired once within less than a year of having it and I was not very impressed with that repair. Now we are barely passed our 1 yr mark and I am now missing a diamond from the same ring. This a very expensive ring to be losing its diamonds and breaking within a year of purchasing. Luckily I have a warranty on the ring, which I paid additional for, but had I not purchased that warranty this ring less than1.5 yrs old would be sitting a box.. Very.Disappointing
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July 2023 by Alexa Borja
What a kind & knowledgeable staff! I am always impressed by the variety in their inventory. I always find something new that I had not seen before. Recently- Regina, Samantha, Darrell & Will were super helpful in helping me pick out a few gifts. Always a lovely experience :)
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July 2023 by Autumn Hartsell-Moreland
Samantha was very sweet and helpful when I went into the store to have my rings inspected! I enjoyed the atmosphere and the women’s jewelry selections! She also informed me of the special event they had going on and offered further assistance if needed.
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June 2023 by Shanna Ross
Everyone is so nice here, I have never been in that I haven't been greeted with a smile and efficient service. I bring my rings in to be cleaned and checked and they always take great care of my jewelry.
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June 2023 by Carla Monsivais
Samantha is fantastic!! Very helpful and loved her customer service!!
