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July 2025 by Jamie Smith
Customer service was amazing! The woman that helped us was SOOO helpful and didn’t make us feel stupid for not knowing exactly what size we needed. She was just amazing all around!! Monthly prices are great & it’s a locked gate which makes me feel so much better & it is SO clean!!
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July 2025 by Patrick Clark
The whole process was quick and amazing. Janice is very helpful and knowledgeable with every concern you may have. She is awesome!
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July 2025 by Russell Williams
Highly recommend this storage facility! It's a HUGE place with lots of storage available. The manager here was so very kind and helpful and even helped me tape up my box!
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July 2025 by Radiance Barrett
Friendly and helpful!
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July 2025 by Kayla Parrilla
Easy to reserve and friendly personnel!
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July 2025 by Jennifer Rollins
Janice is a jewel there! She has helped me tremendously while navigating a move between Tyler and Central Texas. Thank you Janice for being a blessing.
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June 2025 by Alexis Wallace
Great experience! She was super nice and had great customer service
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June 2025 by Trenesi Ramsey
Thank you kindly to Janice @ Freeup Storage @ Frankston Highway Tyler Texas...we have rented from this location for approximately 4 hrs. Thank you for your help and time especially the ice cold water you gave my husband the extremely hot day we moved out of the location...blessings to you for your thoughtfulness...t.smith
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June 2025 by Kourtney Collins
Mrs.Janice was very kind. She showed us around the storage facility. And made are signing up quick and easy. If you need a storage talk to Mrs.Janice she's the best !
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June 2025 by Fredrick Smith
Manager is great I moved out recently and have pictures showing so. It was with sadness because It was great being there. Manager noticed that I was moving on this hot day and was concerned that I was not hydrating enough and bought me water which was right on time. I would gladly refer others to rent units at free up storage.
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May 2025 by Joseph Baker
Ms. Janice is a sweet lady! My wife and I enjoyed our visit to the office.
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May 2025 by Deobra Morgan
My has been very good the manager was very helpful and curtious!
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May 2025 by Windy Duyka
They are the best. The customer service from Janice is top-notch.
I've moved and still choose to utilize them. I'd rather drive farther and receive great service than use another place.
Customer Service GOES A LONG WAY!!! THANK YOU!!!!
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May 2025 by Brian Wester
Friendly staff and reasonable rates what more could you ask for
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May 2025 by AMANDA Rogers
Love this place!SO very helpful and understanding,they are GREAT, i never use anybody else.
