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September 2023 by Nicole Brummett
Went to buy a sweater I really liked, they refused to let me buy it unless I had an account with them and had to set up my email address. I don’t want anymore junk emails so told them no and they refused to let me make my purchase.
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May 2022 by Katy Reeves
Easy peasy online order pickup
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August 2021 by Jai Verrall
Little too dark but other than that not bad. 1st time I've been in there in years that the music wasn't louder than me trying to talk.
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May 2021 by Sarah White
I'm really disappointed. Yesterday, my children and I went into hollister looking for a couple of things. My son has moved out of children's sizing and we were looking for what size he wears in men's. After trying on a few things we found that 26 was the right waist but 30 length was just the right length and, because he is growing, I wanted him to try the next length up but couldn't find it on the shelf. I went to the girls at the counter and asked, Do you carry 26x32? They looked at me and said, Whatever we carry is on the shelf. They didn't even try to find out for me if it was available online and they both have computers in front of them. These girls weren't even willing to look up the information or be knowledgeable about what they carry. So we were going to buy the 26x30 jeans because they said they were on sale for $29. She rings them up and they come up as $54.70. I told her there was a sign that said these jeans were $29. She said, Well sometimes the signs mean the shelf above or below so it can get really confusing. She didn't try to find out more information because this was clearly not her problem. So I walked back to where I got the jeans and saw the sign said black $29. I went back to the register and told her it doesn't say a specific shelf it says the color black and $29 so then she looks at someone else and says she says they're on sale but they're ringing up as full price. This guy walks out to the floor at least but then takes one look at the corner where I got the jeans from and says oh these are for straight only not slim straight. So I went to the counter and I said, I don't want these because they're not on sale and she told me again you're total is $54.70. I was so frustrated at this point because she couldn't be bothered to be helpful or pay attention to what I was saying. We ended up leaving and after I calmed down a bit I looked on their website and found black, slim straight jeans in size 26x30 for $29. This mall is 65 minutes away from my house, it's not like it's easy to run back up there and get them. It's just really sad that there is no intention of clear pricing or element of customer service. I won't be giving this store business.
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February 2021 by Kara Mikels
New Clothes for teenage granddson... Of course he looked great in everything... Right Zach? ?
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January 2021 by Dora Torres
bad service cant even pick up somthing
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January 2021 by Margaret Miles
Good sales
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December 2020 by Brittany Davis
Nice bottoms. Couldn't find a whole sized shirt tho. Not everyone wants half shirts
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August 2020 by Jason Gardner
Great staff
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July 2020 by Kelley Sanders
Entire store was BOGO
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March 2020 by Doug McLendon
Friendly staff and a great atmosphere. The quality of the clothing we bought is great for the price we paid!
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January 2020 by Brittany Helpenstell
Nice bottoms. Couldn't find a whole sized shirt tho. Not everyone wants half shirts
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December 2019 by Mikenlie Jones
I came to Hollister on Black friday and a nice pretty lady named jwuana helped me carry my clothes around. I was going on a date and I came in looking for a nice dress and Juana ran across the store to get me the perfect dress. I have never had someone sprint across the store to help me. I now consider this lady a personal life saver. I then said I needed some new jeans and before I could even finish speaking she already started running again. The customer service is so fast.
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November 2019 by john Buckingham
They put items on the sale area and mix them with the sale clothes and ended up paying retail. Definitely bait. Worse part is that we made and acct and went through all that so they make it to the point of not returning. Never again for me.
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October 2019 by George Wade
Nice place as usual. Some good deals too.
