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January 2024 by Robinanne Vaughan
Don't be fooled by Stacy w/ her fake smile she's as fony as a two dollar bill! Very Unprofessional ..to be continued including photos....
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October 2023 by Carmen Ramirez
Love the place very nice and fancy ? ?
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August 2023 by Kathy Crossman
It is nice and clean. Close to the hospitals. Rooms are on one level.
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August 2023 by joesielyn toling
It was a difficult decision to leave this place I called home for 10years. Margi, the manager, is awesome and very attentive to our needs. She's very quick to respond and resolve issues in our apartment. Margi, along with Lonnie, Stacie and Mikayla, made our stay a very comfortable and memorable one. Kudos to all of the staff who became our friends. You are all doing a great job! See you all around.?
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August 2023 by m d
This place had been my home for the last 14 yrs. It is walkable to the nearby hospital that I work at. Margi, the manager and the staffs are hospitable. I appreciate that they are friendly and accomodating to my brother who has special needs.I am Asian in ethnicity and never had I felt any discrimination.Staffs there became my homies. Even people that are staying there long term are friendly. I only had to move out because I need bigger space so my ageing Dad can stay with us. I will miss them and my walk-in closet though.
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August 2023 by Dawn Patterson
It's a safe haven when you've been at the hospital all day. And it's so close to the hospital.Safety: The way the building is designed you go into the rooms through the hall it just feels safe.
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July 2023 by Heather Batts
********BLACK NURSES BEWARE!!!*********** I would give this place a better rating if I didn’t feel targeted as a black nurse here for scams and cons. Black nurses beware, they will tell you that you have a discount rate but after seeing your face say they made a mistake with pricing and charge you more and tell you that since your working you should be able to pay it with no problem (which is none of their business btw)this what the manager said to me in very rude condescending tone, the manager *Marge* lied straight to my face about room price saying it was $80 a night (4 star hotel rates) when you clearly look online and it says $69.56 per night smh ??♀️ I mentioned this to her and she stuttered and stumbled over her words….clearly caught in her lie smh Her very rude tone and unwillingness to accept that her staff made the mistakes and threatening me to pay for them or be banned is beyond unprofessional and unacceptable, she stated that I would be banned if I did not pay what she felt was the difference in price, well miss manager you won’t have to worry about me staying here anymore I thought that this was going to be a gentle budget friendly stay but it certainly is not so nurses beware please find better accommodation worth the price because this run down reconstructed apartment building sullied with a racist rude manager that lies and false advertises is not it. PS. They don’t even have the freeWi-Fi they state they have available on the website ??♀️Rooms: Creaky old beds, stained walls, dry food on some walls, rusty drain pipes that overflow and flow slow and back flow! Only upside is that I haven’t seen bedbugsSafety: Just a bit sketchy because I’ve noted some crackhead activity around and loud arguments in some of the other rooms next to me, ghetto and ratchet really.
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June 2023 by Amanda Barela
very rude didn't stay here it was like a nursing home and after talking on the phone we arrived to a very rude lady
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June 2023 by Life&Timesofa BlackGirlNamedHeather
********BLACK NURSES BEWARE!!!*********** I would give this place a better rating if I didn’t feel targeted as a black nurse here for scams and cons. Black nurses beware, they will tell you that you have a discount rate but after seeing your face say they made a mistake with pricing and charge you more and tell you that since your working you should be able to pay it with no problem (which is none of their business btw)this what the manager said to me in very rude condescending tone, the manager *Marge* lied straight to my face about room price saying it was $80 a night (4 star hotel rates) when you clearly look online and it says $69.56 per night smh ??♀️ I mentioned this to her and she stuttered and stumbled over her words….clearly caught in her lie smh Her very rude tone and unwillingness to accept that her staff made the mistakes and threatening me to pay for them or be banned is beyond unprofessional and unacceptable, she stated that I would be banned if I did not pay what she felt was the difference in price, well miss manager you won’t have to worry about me staying here anymore I thought that this was going to be a gentle budget friendly stay but it certainly is not so nurses beware please find better accommodation worth the price because this run down reconstructed apartment building sullied with a racist rude manager that lies and false advertises is not it. PS. They don’t even have the freeWi-Fi they state they have available on the website ??♀️Rooms: Creaky old beds, stained walls, dry food on some walls, rusty drain pipes that overflow and flow slow and back flow! Only upside is that I haven’t seen bedbugsSafety: Just a bit sketchy because I’ve noted some crackhead activity around and loud arguments in some of the other rooms next to me, ghetto and ratchet really.
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March 2023 by Tracey Tyson
The reason I'm giving 2 stars is because I found the hospitality house after another medical traveler told me about it. I'll be working at Christus & have never been to Tyler. I booked a room with a kitchen & placed in my card info. I received a call approx an hour later stating the room isn't available, but there is an efficiency with no stove. I informed the man I'd be there for awhile so I would need a stove. He stated that it was just a computer & doesn't know the actual room availability. I informed him that has never been my experience, but I do not want the room. Although it isn't what I'm used to, the location & the reviews allowed me to choose this location. I guess I'll have to see if my previous reservation is still available for tomorrow.
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March 2023 by Jerome Milton
My stay was great the Mamament staff care about all of us they go over and beyond the call of duty I am a very satisfied
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March 2023 by Pat Taylor
This is a great place for overnite or long term stay. They willing work with anyone.Rooms: Retro look. Clean and functional.Nearby activities: Eats, shopping, hospitals and just about anything you were to need.Safety: GreatWalkability: To everything
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February 2023 by Jackie Cuppy
We have used this place on two occasions the quality of care is awesome the staff is friendly and helpful first rate
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February 2023 by Julie B.
If you have a family member staying in the hospital, then this is the place to spend the night. Close to the hospital, low cost, comfy and cozy. And, if surgery gets rescheduled like it did for us, there's no charge as long as you call before 4.
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September 2022 by Margaret Jett
The staff here is VERY friendly and helpful. During a very stressful time, they provided a very calming experience. The rooms are clean and have everything you need to stay for an extended period of time. They can and will provide helpful tips for getting around Tyler when you are in no way familiar with the area. I appreciate their attitude and smiling faces. Also!! They are very conveniently located right behind the hospital, an easy walk away.