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February 2024 by Court
I love the jewelry, the store is nice and clean, the employees are respectful. That being said, the jeweler who attaches the charms to the bracelets did a very sloppy job with the soldering, and did not polish the jewelry when finished. Disappointed.
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January 2024 by Emily Gonzalez
like the store but to get a hold of them is IMPOSSIBLE. i called the store 20 times and no answer.
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November 2023 by Sarah Evans
Their selection was small, but the employees were helpful. We left with a necklace, which was for a gift. We were happy with our purchase, and the price was fair.
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October 2023 by Terry Franklin
Good service high prices.
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August 2023 by Kristopher Sanders
The rings were wedding rings were nice but it’ll never happen now. Could I possibly get mine melted down and redone?
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August 2023 by Ginger Davis
Love this JA store. Great selection.
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July 2023 by Sharon Waddell
Will NEVER go to this store again!! NO customers and wanted SIX HOURS to put 1 charm on a charm bracelet. Longview or Rockwall stores are MUCH better!!!!!
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May 2023 by Kathy Marie Jones
Bought a necklace for my daughter..she loved it thank you
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April 2023 by A M Foxx
The sales lady was very polite and friendly. We found just what we needed. Thanks
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April 2023 by Krista Harris
I do love this store and it's simplistic elegance! The ladies have always been very helpful! I always go back! ❤️
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March 2023 by Diedre Rettig -Hill
My wedding ring..yall..it's really gorgeous in person..overlook my hand just remove my ?..
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January 2023 by Katy Reeves
Best jewelry I've love for over 40 years! I have rings and necklaces I've handed down to my kids. They have good quality crosses from their childhood.
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January 2023 by Timothy Stiff
Great prices and exceptional group running the store.
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December 2022 by betty mcdaniel
Everything was good at my shopping time. Can't add pictures because it's a Christmas present.
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December 2022 by Catherine Climer
James Avery on the whole isn’t bad. But steer clear of this location. They double charged my husband’s card and despite us showing the bank statement to them on the phone where it shows the double charge with no cancellation of one of those charges, the manager was unwilling to give my husband his money back. So now my husband is forced to dispute one of those charges with the bank creating quite the headache. Terrible customer care, along with inept management. We’ve been to many other locations and never had an issue until today.
