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November 2023 by April Hayes
It's always so hard to find a reliable trust worthy company especially when you are a women. Crystal was so great it was a pleasure to work with her! I was planning a trip out of town and of course the day before I leave a weird light comes on my dash. The dealership could not fit me in and were going to charge me a very high diagnostic fee. Crystal went above and beyond to try and figure out what was going on. They didn't find anything wrong with my car and didn't charge me anything!! I highly recommend them!!! I will be using them for all future brake and tire needs.
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October 2023 by Andy G.
They are always my go to spot. They are fast friendly & knowledgeable. Great techs, with up to date verification.
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August 2023 by Gwenisha Lyons
I love Crystal! She’s so friendly and professional and explained everything that was wrong with my car so well and they’ve done a tremendous job fixing it! I will definitely come back whenever I have any issues with my car as well as referring people to come get their vehicles repaired by them!
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July 2023 by Paul Staneart
Wonderful place!!! Never been there before but called to get a quote for getting my brakes done. End of the job the price was just what was quoted!! Thank y'all so much! Car drives and brakes wonderfully. Great prices as well. Y'all will be seeing me again.??
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April 2023 by Grant Monroe
Fast service and great price. They had it in and repaired fast and charged the exact price quoted.
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February 2023 by Scott Biggerstaff
5 stars for Crystal, and the staff at Jimmy Brown's! She always manages to squeeze me in; they're honest, and prices are very fair.
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July 2022 by Rose Weiss
My family has been dealing with Jimmy Brown’s auto for years now. They are honest dependable professional and always give you the best service in price.
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July 2022 by Sandy S.
DO NOT EVER USE JIMMY BROWNS ON OLD JACKSONVILLE HWY OR J&L CAR SALES ON HWY 155!!!! They did a tire rotation on my Tahoe and the tech did not tighten the lug nuts on my back tire(tires and rims less than a year old and not purchased there). He even admitted he did it after the fact that the tire flew off my Tahoe and was driven on for about 1/2 of a mile! Thank goodness no one got hurt!!! The owner was there at the scene and heard it all and saw the damage done. She even took pictures also. The other owner said he doesn't believe the tire came off....wow...his wife was standing right there when I allowed Crow to put the tire back on and tow the Tahoe off. The owners are hiding from me and igniting my phone calls. They are refusing to pay for the damages and rental car. They are also refusing to pay me $70 they owe on top of that! These people are horrible and do not take care even though it is their own mistake. They even had the nerve to lie and say they fired the guy! He still works there. Stay away from both locations. They have their employees lie for them! The manager at Jimmy Browns is wonderful. It's not his fault at all and does not treat clients like they do and all their other employees. STAY AWAY FROM THEM AND USE A BUSINESS THAT WILL STAND BEHIND THEIR WORK AND MISTAKES!!!! -- at Jimmy Brown's Service Center.
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May 2022 by Ira Beam
They let me down quite a few years ago when I told them I had misfire with my motor that they just tuned up and on top of that they left a wire harness cover sitting loose in the compartment ?❗ The mechanic went out to the parking lot out front jiggled a few wires put the cover back on and stated that it must have been a loose wire ? Well it ended up being a weak timing belt that cost me a lot of money to repair ?? Front counter gal told me that the computer wouldn't catch a weak timing belt and that may or may not be true but a good mechanic would've caught it ? and btw she wasn't exactly " friendly " when she went ballistic concerning this issue ? I regret not taking this issue up with her boss ?❗ Junior is an excellent vehicle inspector and I highly recommend him ?❗
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May 2022 by Jere Johnson
Awsome place. Top notch work and they kept us updated. Will definitely return for service!
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April 2022 by Jonothan Mckinney
I've been using Jimmy Browns for years and been referring people to them. They've always done quality affordable work for me. I love those guys and girl up there.
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April 2022 by Francis Cairns
Been dealing with Jimmy Browns for years, always been honest, a reasonable price for a good job, tell you straight up what is needed to fix your vehicle, most of my neighbors go there as well, good people.
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March 2022 by Sarah Jackowski
Super helpful and nice. Got in within a couple days and they were happy to check my brakes and confirm what I need as well as replacing them. I paid way less than anywhere else, which I admit was a little suspicious. And I was right to be. They replaced my rear brakes and rotors, but they kept squealing. Brought my car to the dealership to find that they didn't use "commercial" brakes which is what is causing the near unbearable squealing...
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January 2022 by Paul B.
Fantastic people to deal with! They understand the value of having a RELATIONSHIP with their customers. Top notch business!
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January 2022 by Patsy Norris
They do a good job
