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December 2023 by Julia Moore
They did such a great job resizing my ring. I just walked in, they measured me, and it was finished all in the same day.
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December 2023 by Sheila Waters
Thank you, Jim's Jewelry, for your kindness to my mother at her nursing home. You saved the day and her hand!
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November 2023 by Pamela Cumming
I love Jim's!! The people are always so helpful and knowledgeable. They are also honest. I have had several pieces repaired, and one ring was custom-made. Beautiful jobs!!! Highly recommend goung to Jim's!
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November 2023 by Leslye Andino
Took them my class ring to get it resized. They had it ready the same day! Looks great. I think they even cleaned it. Very happy :)
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October 2023 by Chris Koperski
Everyone is so very professional and knowledgeable. I wouldn’t go anywhere else. I trust them with them with all my jewelry needs!
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September 2023 by Shane Chambless
Friendly, smiling and very knowledgeable people. Service was great. Got my jewelry back to me the same day I left it. Product was repaired and very shiny and clean when I picked it up. I will always use Jim's Jewelers.
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August 2023 by Krystal Crescenzi
Jim's Jewelers is a great jewelers! All their associates are extremely helpful. 10/10 would recommend them!!
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August 2023 by Amy L.
I needed my wedding ring resized to losing weight. Decided to go to Jim's. Since I was there I decided to bring my grandmothers ring and see how much and if they could put that diamond in my wedding ring. It was much larger. I had gotten a quote from another local jeweler years ago and it was very pricey. They were able to do it very reasonably and it turned out absolutely beautiful! They do everything in house. It was ready in less than 2 days.
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July 2023 by Liam Evermoore
The jeweler working there today was super super helpful. She appraised some earrings we had, repaired a necklace of ours, and showed us different jewelry pieces and didn't expect any charge! Of course we had to tip her, she was so kind and helpful! Awesome staff, great service, and you should definitely vote them best jewelry store in Tyler via the Tyler Paper Website.
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July 2023 by timmy burris
Took wife's ring in to be resized. Ready late same day. Picked up next day and not only was it resized but cleaned/ and polished. Wife said just like new and she has had it 21 years.
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July 2023 by viki holmquist
Never been here before, off the beaten path but worth it! Excellent selection, helpful staff, reasonable!
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July 2023 by Samantha P.
My fiancé and I walked in looking for wedding bands after many stores of searching and coming up short. They had a lot more jewelry than we figured they would for being a mom and pop store. A very nice lady named Tammy helped us as I tried on several rings. She was patient with us while I stared at each one indecisively. Meanwhile my fiancé found a ring he liked (miraculously) and it happened to look like a perfect set with the one I was looking at! We eventually decided these were the ones (as we had looked at so many before and never came close)! His ring was an amazing price, mine was just a little more than I had wanted to pay. She explained sometimes they have sales but wasn't sure when the next one would be. No problem, I understand they also need to make money so we put the rings on layaway. Two days later Tammy messaged me letting me know they were having a sale and that my ring happened to be a part of it. She had already re-rang it and gave me the discounted price before messaging me. I am beyond grateful to her and her amazing customer service. She didn't have to do that for me, I never would have known about the sale. Thank you so much Tammy, you'll be the reason we return looking for future jewelry!!
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June 2023 by S Etheredge
Dillon did a wonderful job on replacing a stone that I had lost out of my ring. He also did an awesome job of polishing it so beautifully. Awesome place to shop
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May 2023 by Cynthia Allen
We bought my wedding rings here 10 years ago and continue to prefer Jim's for our repairs! The latch on my husband's gold chain wore out, and their fee was a reasonable fee to repair it. I also had my wedding ring enlarged, which was a bit more expensive considering the hold it took. Thanks for the fast service!
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April 2023 by Brayden Knox
Great experience! Friendly, courteous & knowledgeable!I am finally able to wear my wedding ring again! They are beautiful and fit properly. Thank you Jim Jewels for a fantastic job!
