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March 2024 by Jose Cabral
David and Beverly both are amazing. They make you feel welcomed , and don’t try to force anything on you . Very helpful and knowledgeable on watches and chains. Will definitely come back again soon!
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February 2024 by dale hays
Very pleasant experience helpful and informative
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February 2024 by Tyler McLain
DAVID DAVID DAVID DAVIIIIID!Listen! If you’re going to shop for jewelry in Tyler, TX go to Kay’s and GO. SEE. DAVID. Our first trip to the Kay store we had a mishap with the sizing of my fiancés ring. So we went back and met David. He’s the incredibly charismatic guy with an infectious smile. You can’t miss him.David took the reins and made the second trip worth it. From the conversation, to the customer service to the follow up. He sized the ring correctly, took copious amounts of pictures, walked through the entire process with us and made sure we knew her ring was in good hands. A day AHEAD of schedule, David called and told me her ring was in. We stopped in and again, took more pictures and walked through all of it with us and showed us the before and after pictures of the ring. I couldn’t be happier, nor could she. So go to Kay’s, ask for David and know that you are in good hands.
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February 2024 by David Dager
The entire staff is always very helpful and David went above and beyond to make sure our experience was perfect. Would not go to any other jewelry store.
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January 2024 by Courtney Brown
Very professional and sweet! The staff was able to answer any and all questions I had! They sent my ring off to be soldered with both of my wedding bands and they kept in contact with me about when it arrived to the facility and when it arrived back at Kay’s! I love this store!
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December 2023 by KimberLyne Dain
David made picking my hubby's ring SO FUN and easyEditing to add that he sent me a handwritten thank you note. It honestly made my whole day. My husband and I went in, not expecting to get anything, but he presented options, narrowed it down, and was able to help us pick a ring that made everyone happy. Thank you for making it a beautiful experience.
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December 2023 by Jala Stoker
Ms. Felton helped my friend and I pick out a watch. She was sweet, amazing and didn’t make us feel rushed. We loved her and hope to see her again!
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December 2023 by Gary Satterfield
If it wasn't for Felton we would never come back here. 2? kay jewelry. She has the most RPRPR public relations. Then? We've ever seen. Stood in Line for her.3 or 4 items she has probably had 10 or 12 people wanting her in the 30 minutes we were standing here buying From her.hang on to. Her Good Help. is hard.to find Thank You.
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December 2023 by David Sandoval
We recently moved and had to find a new kays Jewlers we had a bad experience with some jewelry and it was disturbing to get the problem resolved. However there is a gentleman named David who was very helpful and kind who if you every need to visit Kays Jeweler in tyler tx. Mall you must ask for David he will take the time you need to make a decision. He's definatley manager ready.
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October 2023 by Micah Peeples
Had the absolute best experience with David he got my ring perfect will definitely be shopping with him again!
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August 2023 by Kyla Morris
David was very helpful & kind! He helped us find the perfect bridal set & men’s ring.
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August 2023 by Katie Spaith
We had such a great experience. Everyone was very helpful, and friendly.
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August 2023 by Sanpy Games
Helped my wife and I find the warranty information of our families generational wedding bands. Excellency customer service!
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July 2023 by Mariel Dwyer
I had a wonderful experience thanks to Major and Miss Beverly. We had a ring that was passed down in the family, and they both worked diligently to help us find the warranty information, from a store in a whole different state! Exceptional customer service experience, and I will absolutely keep coming back to Kay to get my rings serviced, as I know that I will be taken care of by the most patient and amazing crew. 10/10 would recommend!
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July 2023 by Mischele Chapman
Major and Beverly are so helpful. They got me fixed up pretty fast and on my way. Definitely will be dealing with them from now on!
