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March 2024 by Kaitlin Mccoy
I got charged nearly $300 for basic tax forms. The person that did my taxes was nice enough, but seemed uneducated on tax info. She didn’t even tell me what I was getting charged for until the front desk person told her to and even then it doesn’t make sense to get charged $300. I was expecting it to be around $150. Especially since I got $1700, well $1400 after she gets her cut. I don’t have kids or a business. If I knew how much it would be before I had gone, I would of left. I will not be returning or referring anyone.Update: not sure what yall did to my tax return but the IRS is holding my refund and requiring me to further verify my ID.
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March 2024 by Janae Bailey
Great and nice staff
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March 2024 by La'Shyia Dixon
Greeted by super nice and patient Amanda. Served by super educated, and dedicated Terry! Awesome and rapid experience! Thanx Liberty!:)
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March 2024 by Cynthia Holman
Amanda is the best. She has good people skills. Very know of the new tax laws.
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March 2024 by Stephaan Bouwer
Amanda was efficient and answered all our questions. Made the process easy.
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March 2024 by Kolya Null
Amanda is a very sweet girl. Thanks for the help.
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March 2024 by Shane Mitchell
Terry and Amanda were so helpful and very professional!
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March 2024 by Jennifer Sanders
'Very friendly" and professional! Person
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March 2024 by Tyler Dahl
Seeing all the glowing reviews, my wife and I were rather shocked by how poorly things went trying to file our taxes with Liberty. Multiple delays. Promised a return the next day, then four days later we keep getting told they're "with another client" every time we call. They never called back when they said they would. I was bounced between multiple people, none of whom seemed familiar with our files. They forgot to add our dependents at first and kept adding charges that were not applicable, claiming they were software glitches and lowering our return amount.Worst of all, the amount they were refunding us was significantly lower (by almost $2000.00!!) than what I could get in about 15 minutes plugging our info into turbo tax. They wanted to charge us $362.00 for this botched tax return.It's a shame, some of the employees were very kind and I had high hopes, but overall a horrible experience.
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March 2024 by Jerry Haynie
Porsche was a gem. Made doing my taxes a breeze. Good job!!!
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March 2024 by Cole Crutcher
Great people and friendly. Always in and out.Thank y’all.
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December 2023 by Joseph Fox
Amanda B. Was awesome and very helpful come see here for you taxes!!!
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December 2023 by Bruce Thompson
They were very attentive and helpful:
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February 2023 by Christian Cochran
Helped me with the last 3 years so nice so sweet love Joyce and Cherry
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February 2023 by Roxy Stuart
Joyce is great!!!! Did a great job.
