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April 2024 by Robert Retchless
This was our first time using Marco’s. Ordered a pickup order to be picked up at 3:05 today. I arrived at 3:00. All I kept hearing from the employees was how short handed they were (which they were) and one young man actually told a lady customer to her face when she walked in the door kinda upset after she had been sitting in her car in the parking lot for almost an hour that “those pick up times don’t mean anything to us because we are so short handed and we are way behind”. WOW! That’s probably truthful, but probably not the best thing to say. Our order was correct. Our food was good, but not super great. My wife’s pizza bowl was a hair under done as they were just slinging orders fast and trying to get them out the door. I live about 10 minutes from Marco’s but 2 minutes from Domino’s where we have always gone up till now. My mistake. Stick with what you know, I guess.
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April 2024 by Andra Burrow
Food and service are phenomenal!!
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April 2024 by Amanda Wingate
Marcos is always my pizza go to in Tyler! The quality and taste is top notch compared to those other places. Also, Sal at this location is awesome and so welcoming. You can absolutely tell he loves his job and puts his heart into the pizzas.
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April 2024 by Cherie L. Tadlock
My husband and I usually order pick up but opted for delivery tonight.....bad choice!! I placed the order on the app and then called to add a couple garlic dipping sauces.When we do pick up they will throw in a couple extra for free! Not a problem!So when I call, the person answers the phone extremely rude!!! I explained why I was calling and then he proceeded to tell me that he couldn't add any of the garlic sauce for free.....so are you saying that I could have added them if I was paying? Hmmm ?We also ordered a couple sodas to drink with our pizza. Wrong choice again....they were hot and weren't cold until well after we finished eating.We love the pizza but will consider other pizza place options! Come on Marcos management....step it up!! Train and employ decent, hardworking people!!!!
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April 2024 by Jain Thevaril
The pizza used to be really good, the quality seems to have diminished over timeThere are other pizza joints that are comparable in price and excel in quality
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April 2024 by April Serad
We eat here with the family and it’s always an amazing experience
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April 2024 by Adam Gauntt
Marco's has a "sauce" problem. Their pizza sauce and dipping sauces are the absolute lowest quality of any pizza restaurant I've ever been to.
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March 2024 by Keith Edminster
The best pizza place I've been to in tyler meet the owner and he made sure I got exactly what I wanted and gave me a great deal food was fantastic I will be eating here more
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March 2024 by R S
I had pizza and a house salad delivered. I got the wrong dressing for my salad. Very few toppings on a "supreme" pizza and no plastic ware to eat with. Will never order from Marcos pizza again !
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March 2024 by Jeb
Last two times I've ordered, they have delivered the wrong food.
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March 2024 by Paul R Anderson
This review is for Marco’s Pizza in Tyler (which is now the closest store to us). It is also for any Marc’s Pizza we have used in Texas (several times). However, it is also about our disappointment that the Longview Texas restaurant has closed. It had become a favorite but is no longer. But any call to the number provided on-line to order a pizza results with the phone being answered by auto attendant which doesn’t tell you the store is closed permanently. Unending recorded promises that “someone will be with you shortly”. A promise never fulfilled for the Longview TX store. They removed all info from their website. This happened very quickly because it was not long ago we had picked up a pizza from the Longview Texas store. We’ve never had any complaints with any Marco’s pizza store or their pizza. They are very good. We don’t know what happened, sorry to see Longview Texas lose this store but for goodness sake, remove the phone or at least leave a message to the fact nobody will ever be with us again.
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February 2024 by Jared Oller
Guy at the counter didn't know if they had any specials or much else for that matter. Only had one highchair which was broken. Tables were dirty (we were the only ones in there.) Table wobled so badly could hardly eat at it. Food was ok.
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February 2024 by Ted Danson
I wish I got the employee's name because its the kind of friendliness I've never experienced at a pizza place before. First time trying Marco's and the amount of options is a good kind of overwhelming. They don't play when it's comes to dipping cups so that's another bonus. Pizza Hut and Domino's need to take some notes.
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February 2024 by Katheryn Brown
Great experience, we had take out. The Pizza was Excellent. The establishment was clean, staff were friendly. I ordered over the phone and the pizza was ready when they said it would be. I will recommend them to my friends. Love that Crust.!
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February 2024 by Willard Libolt
Pizza is second to none.
