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April 2024 by Collene Harris
Kendall was very helpful. Thank you!!
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April 2024 by L Den
My husband and I walked into the store to look at queen size mattresses for our guest bedroom. The clerk was very helpful and patient with us, pointing out the difference between two mattresses we really liked. Based on her information we chose a firmer, but still very comfortable, mattress.We were happy with her service and the price.
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April 2024 by Michelle Torena
Kyndel is such a kind and knowledgeable salesperson. We felt no pressure to make a purchase. She was so polite and patient with us as we tried out different mattresses and asked a bunch of questions. It was honestly one of the most pleasant in-store shopping experiences we've ever had. We feel no remorse or second guessing at all after our mattress purchase. We are so pleased to have had Kyndel help us find the mattress we needed for our needs.
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April 2024 by Alan Hudson
She was professional, courteous and very helpful. She addressed us as sin as we came b in the door and knew exactly the items we needed to see.
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April 2024 by Kevin Black
We had a great experience here! There was no pressure and Kendall was incredibly helpful.I DETEST buying cars/furniture/appliances and I dreaded shopping for a mattress. Kendall put my wife and me at ease, made us feel at home, allowed us to talk to each other privately while she was available for questions and info. Completely nonintrusive.She worked with us on 4 mattresses over 30 - 40 minutes and helped us settle on one.A great overall great experience.
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April 2024 by Jenae Oliver
Bill was great! We explored options and even decided to leave to check out surrounding stores. We ended up coming back a few hours later because the prices were the best and the bonuses were even better. Great experience.
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April 2024 by Amy Drott
Great experience picking out a mattress. We were impressed with the selection and quality of the matresses and we were impressed by the knowledge of our salesperson.
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March 2024 by Sarah Monthie
Great service as always. I will always use this Matress Firm. I was in and out with a new mattress 10 minutes
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March 2024 by Jill Pittman
Very quick and informative exchange. John was very professional and accommodating.
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March 2024 by Lurene Square
Sales associate was very courteous and on point.
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March 2024 by james Hall
I will never buy another mattress from Mattress Firm ever again. The return policy on a unused mattress is $100 restock fee plus $100 pickup fee because it doesn't go back to the store you bought it from. That's an interesting little scam they've got going on.So now I am stuck with some POS that is good for nothing from a corrupt scumbag company that shouldn't be allowed to be in business to begin with.
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March 2024 by Victoria Martinez
Fast, polite, friendly service. Associate John at this location went above and beyond for me. I hope someone important sees this and gives him a raise
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March 2024 by Misti Hardison
Kydel was very professional and helpful. I wasn’t pressured at all. So glad I made the trip to Tyler.
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February 2024 by Lizzie Hentschel
We had a great experience buying our mattress today! John was super helpful & I really got the impression he cared more about our sleep than how much we were spending. After visiting a few other stores in the area we were most impressed with this store & how nice and respectful John was to us! We got a great deal & feel like we made a great purchase.
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February 2024 by S Walker
Cindi is top notch. Strongly suggest her to anyone looking to make a purchase. Smooth transaction!