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March 2024 by Ooshie Rawr
John was very friendly, professional, highly educational in the mattresses that we were looking into. He didn’t put any pressure on us to purchase or upsale.
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March 2024 by Steven Le (Stvnly)
Mack at mattress firm is one of the best people I’ve ever had try to sell me something to lay on. He’s knowledgeable, gets straight to the point, and doesn’t skimp on the information. The mattresses were also super clean and the store had a nice feeling overall. 100/10!
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February 2024 by Bob Sarles
John and Adam were great! They listened to our specific needs and helped us make an informed choice.
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February 2024 by Diane Fryer
Superb customer service. No pressure to upgrade. Mack made sure we were taken care of from time we walked in til time we left.
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February 2024 by randee kibby
The Customer service was Outstanding the salesman was informative and very helpful mattress not delivered yet so cant comment
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February 2024 by Candice Fabbri
Great experience, very knowledgeable staff and helped us find what we needed in our budget
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February 2024 by Michael Nero
Extremely satisfied with our purchase. John is a very knowledgeable salesman! Answered all of our questions perfectly and knew the product he is selling 10/10
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January 2024 by ALFONSO LANG
Very nice and professional
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January 2024 by mischelle julien
Delightful staff and wonderful help. Can not wait for our new mattress to arrive!!! THANK YOU, STAFF, at Mattress Firm Ashley's (Tyler)
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January 2024 by Eric Bell
Extremely knowledgeable and helpful staff. My highest recommendation. I’m not from Tyler but they made me feel at home.
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December 2023 by Diana
Mack didn't try to up-sell us, we told him what we were looking for, and he showed us two (2) options. He was straightforward and to the point.
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December 2023 by Mari Clari
Great experience for a first time buyer. John helped us and was wonderful! He walked us through the different types of mattresses and helped us make sure our decision was the right one for us.
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December 2023 by joan jacoby
Roger was very professional and explained all about the different types of mattresses and bed frames. I learned a lot from him and was able to make my decision after talking with him. Great customer service!!!
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November 2023 by Randy Chumbley
It has been years since we have had a good salesman. Mac was excellent. He had great manners. He gave us so much information.
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October 2023 by Amanda Robbins
I came in here with a mission to get my mother an adjustable base and mattress. John was fantastic! He was able to answer all of my questions, and tailored his suggestions around my mother's needs. I was in and out in about 30 minutes and was able to purchase everything I needed.
