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March 2024 by Melissa Olson
Great place if you need a tow! Marti, the lady I dealt with in the office, was super nice and very knowledgeable!
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November 2023 by H L (EncampedEarth)
The driver Mikey, was super nice, quick and professional, he was awesome. However, I missed two calls from them, called back two minutes later and the lady to answer the phone was SO rude and threatened to cancel my tow? When people need their car towed these times can be very stressful, the last thing people need to hear during this time is that their tow is going to be canceled, never mind talking to a RUDE receptionist.
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November 2023 by Lee Evans
They were a great help when my wife was involved in a wreck. They were courteous very helpful and kept things safe until we could get our things out of it.
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October 2023 by Bob Thorten
Great customer service! Driver was very professional! They rescued me in a timely manner! I will be using their services again in the future!Service: Car towing
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September 2023 by Jennifer Menges
Worst customer service ever!!! My husband called to try to get my car towed to the car dealership from our home (Longview to Henderson). Started at 8am. By 2pm, we called to check on ETA and being told several times, "we are 45 mins out". The dispatcher was very disrespectful and wouldn't give me her supervisor's name. She even hung up on my husband and myself twice.I would NOT recommend this towing service!
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July 2023 by Bam Walker
Been waiting for 3 hours on them to show up with an expected time and within 10 mins of that time they cancel. No explanation needed I guess.
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June 2023 by Cassandra
They were very helpful on the phone. I was attempting to locate a lost vehicle.
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June 2023 by John T.
I requested a tow this morning for my car. I waited on the side of the road for three hours waiting for them. I had to call back my insurance company to dispatch another towing company. I will never use them again. And that towing company made it within 30 minutes.
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May 2023 by mike rodgers
Horrible experience owners are rude inconsiderate and don't care about their customers would never recommend to anyone
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May 2023 by Barbara C.
Try not to let them be chosen to do roadside service. They said 60 - 90 minutes. Then said 30 more minutes, waited that out and then they cancelled. In the heat on the side of the road all that time. Had to call another service took him 6 minutes to get there. Roadside service is not a priority for this company.
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April 2023 by Dan J.
The lady in the office used profanity while openly joking about getting an employee fired. Didn't have time to help me, was to busy making racist and homophobic statements.
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April 2023 by Brian Horton
Car was too tight to get my stuff out couldn't fit my hand in the window and I asked them to let me know when they could move it, now says I have to sign my title over and pay 400 dollars just to get my stuff out. Is that even legal
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April 2023 by Brian Thumann
Not good these people sold my vehicle by obtaining the title from a third party for payment! Tbc in court
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April 2023 by deanna joy
Excellent service - my USAA insurance hired this company to cover my roadside assistance coverage - Mikey contacted me within minutes of my request for service and was there as soon as he could get there - he was professional - took good care of my car and was experienced in hitching up, working the lift while driving out of parking lot onto main road to make sure car was at correct level to road surface, handled the bumpy road with care and backing up my car perfectly once we arrived at my home, thank you USAA insurance, Mikey and muggle towing!
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March 2023 by Eric R.
These people are garbage, they do roadside assistance for insurance companies and that's definitely on the bottom of there list of priority. Don't waste your time, they are just about making that quick buck on accidents.
