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June 2023 by Melvia Merrill
I had a very nice trip to this jeweler! Very nice , helpful and respectful people! I will be returning soon!
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April 2022 by Peggy Mclean
Thank you Angel and Anita for your assistance today!! You both are so kind and absolutely so helpful!! Highly recommend this place for all your jewelry needs!!!!
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January 2022 by Jody Stevens
I’d leave zero if I could. Terrible service.
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October 2021 by Roxanna Rogers
My go to shop now. I can't wait for my rings to come in!!
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November 2020 by Chaos Complete2814
I'm from Houston and I did not expect to find a place like this in Tyler. Their customer service is super friendly and they really care about their customers. The shop is beautiful and spacious.
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November 2019 by Gale Williams
My go to jeweler when I need an authentic piece of jewelry, batteries replaced and repairs.
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October 2019 by Tara Mcswain
Yesterday I was charged to fix Murphy's jewelers own mistake on the SAME earring. The front desk ladies said it wasn't the stores fault b/c the other earring wasn't there to match up. I originally tried to leave both earrings but they said it would confuse the jeweler. I decided it wasn't worth the argument & paid another $59 after being told there would be no charge to correct. Sticking to "The Watchmaker" on Hwy 110. Very disappointed b/c the store was in a convenient location. And for the record, the only phone calls I received were calls to tell me my earrings were ready (from the 2nd repair) to be picked up. I knew they would scramble about the error and chose not to argue about having ito pay twice in the store.
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July 2019 by Richard Adams
Nice employee. Having watch serviced. Says it may take 3 months. That's too long.
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May 2019 by Kevin LeBlanc
I been going here for 25yrs Rick and his staff are great they take care you. They are the only store I shop at.
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May 2019 by Pamela Bean
Always helpful and reasonably priced!
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December 2018 by Katherine Koeffler
My family and I have worked with this store for years and they have always exceeded our expectations! I wouldn't trust a lot of these other big, flashy stores, or chain stores. I like the service you get from local, personable and professional, knowledgeable people.
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August 2018 by Timothy Walding
Stopped in to find some spring bars and to ask about a repair on a ring. Lady acted like she did not want to be bothered helping me. I purchased from them before but no more. It was not like the store was busy, there was only 1 other customer besides me in the store. It is amazing how kindness and customer service is a thing of the past.
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July 2018 by Kristy Roberts
Everyone was wonderful here. I had a last minute gift to buy and get engraved. Glenda was very helpful in sending pictures of items that matched my description. The engraver stayed until I made a decision and the item was ready promptly and gift wrapped. I would definitely recommend Murphey the Jeweler!
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June 2018 by michelle nicoholson
Me and my fiancé had great service here. Glenda helped us pick out our wedding bands and all our interactions were pleasant.
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March 2018 by Deidra Kaye Taylor
Super friendly