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October 2023 by Miki Caldwell
I went it with my 5 year old niece she got a kids pedi/mani and hers looked good. However my experience was different the gentleman who did mine was highly inappropriate first he put in curved nails (I came in with straight) without asking if that’s what I wanted. He proceeded to ask questions about me (such as if I’m married (ring on my finger) and if I have kids you know small talk) after my niece came next to me he then started being unprofessional…he said “I love you” to me then said “if you were single you love me” I was so uncomfortable! I left after paying.After telling my husband and my nieces father they went with me the next day to get them fixed. We had to restart the whole set…which was nice that they are w willing to fix the problem. The guy who did my nails originally was working with someone else once he was finished (I had told them how uncomfortable he made me feel) he started to work on my nails I informed him I didn’t want him doing my nails. They got who redid them ended up having 3 nails crooked…I’ve been getting my nails done for 20 years and never had them like that…when I asked him to fix the crooked nails he just filled to attempt to make it look straight (that failed) I let him finished and left.I don’t plan to go back. You may have a different experience but I wanted to at least share mine!
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August 2023 by Amanda Hoover
Nail techs were friendly, I was in a rush and she still did a great job on my pedicure.
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August 2023 by Mona
I went to get a pedicure and the tech made me bleed. He said I had an ingrown toenail so he played Dr. and removed it instead of telling me first. That was a lie to cover up the fact I was bleeding. I refused to pay full price and left. Never going back.Service: Pedicure
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May 2023 by JA'KAYLA THompson
I have been coming to the place about 5 times and have had great service until 2 weeks ago when I showed the picture of what I wanted and the owner.He said he could do it. Once he started it didn’t look like the picture and I stopped him and said this isn’t right. He started to talk about me and was being rough drilling the glitter off and it got in my eyes and all over my face and he started cutting my fingers. I always tip BIG but I will not be coming back.Service: Acrylic nails
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December 2022 by Whitney Shaw
I’ve been coming here for nails and pedis since I first moved about a year ago. Never had a bad experience until yesterday. I tried to show a picture of a previous set of nails I’d had from one of their techs. The only thing I wanted different was the color. The lady that ended up doing my nails was rushing through the entire service and seemed to be in a bad mood. One of the colors I picked for the glitter she didn’t even use and insisted on using gel even after I explained that the original set didn’t have gel. I also asked for my ring finger to be all glitter as an accent nail and that didn’t happen either. After she was done my nails were mishaped and extremely lumpy. I didn’t want to make it worse so I paid and went home. Then called to make an appointment with the owner to get them fixed this morning. My appointment was supposed to be at 10:30, but when I get there he was not. The original girl that did my nails came over and essentially started berating me asking “what’s wrong?” “You’re so picky!” “Why are you so picky?” I’ve never been treated so poorly. As a paying customer I have the right to be picky about how I want my nails to look. When trying to tell her that she didn’t wanna listen to how I wanted them done she kept talking over me the entire time. I then tried to ask for a refund so that I could go somewhere else, but was denied. She told me to come back in an hour when the owner would be there and he would fix them. Of course the entire time I’m still standing inside the salon she is trash talking me to her coworkers right in front of my face. So I went outside to sit in my car and then went back in an hour. The owner fixed them and they do look better, but he didn’t fix them all the way. My nails are still extremely lumpy. After this experience I will be finding a private/non-commission nail tech and will never come back to this establishment. To say the least I am very unsatisfied with this experience and would not recommend getting your nails done here. Save yourself the headache and go elsewhereServices: Manicure
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November 2022 by Demarnae Mims
So I got my nails done by them less than a week ago. I have broken two nails already and the top of a third nail is loose.I was already upset that he left fingernail polish on parts of my skin when he did it. Basically rushed my nails and this was the end result. I work with kids so not doing anything extreme where my nails should have broken in less than a week.Services: Pedicure
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October 2022 by Maylis Peguy
I have been going here for months and to my greatest surprise they COULD NOT render a service i wanted and were Incapable of telling me they couldn’t do it. They embarked on doing it and did not come out the way i had desired. Nail tech cut all my nails down and told me to go somewhere else saying I had been there for too long already. ZERO patience. Will not recommend.Service: Nail polish changes
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August 2022 by Lacey J.
I am normally pretty generous with my yelp reviews and love to give businesses the benefit of the doubt... but I had a really poor experience here. My pedicure nail tech kept jabbing into my toes and every time I asked her not to try and get deep on the sides she would ignore me and keep going. I get really bad ingrown toenails when they dig so I am wary when I get pedicures... hoping I don't get some sort of fungal infection either because I'm pretty sure none of their tools were fresh. As for my manicure, the cut and color were completely different than I asked for and felt so overwhelmed and judged when I was dissatisfied. The nail tech made 3 of my fingers bleed, left dip polish all under my nails, and my hands were all gross & dusty from the filing machine... overall I felt like they did a poor job for how overpriced it was and their customer service was underwhelming. Wouldn't recommend, but maybe it was just a bad day for me.
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August 2022 by Elizabeth Zuniga
Sam did my nails today using Nexgen dip. She did super sloppy job. I do not recommend her to do nails again. She didn't even take my complaints seriously. Will definitely never get my nails done by her again!!
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June 2022 by Suzette Mcgee
Love the owners & technicians. I've never been disappointed with any service. Great spot for kiddos also
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June 2022 by Daniella MaffIa
Don’t go here. Literally just had my nails done a few minutes ago, I went here because the woman who does my nails (May at QT nails she is amazing and just wonderful person). The man doing my nails was extremely rude. He argued with me about how I wanted my nails. Kind of couldnt believe it lol. I didnt take kindly to him bossing me around, but came to a compromise since i was here. But he was also coughing all over and sniffling.. on top of that he rushed the whole service.I’ll never go back there again. Learn some manners.Service: Dip powder
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May 2022 by Elizabeth Reynolds
The customer service skills at this place are horrible! On Sunday I had my 18 month old daughter and my sister with me. Okie the lady (Kelly) that was doing my sisters nails was super rough with her and just rude! She also swatted at my daughters hand a couple of times. After one day of having the nails on I was doing my dishes and one of them broke off. The very next day I was putting my shoes on for work and I had another nail break off. Not to mention how I have one totally crooked nail. (No my finger is not crooked). Do not recommend going to this nail salon ever! I have never had my nails break off after 1 and 2 days! The nails look like they were rushed. We just had an overall HORRIBLE experience and I honestly wish I could just get my money back! I will not be returning to this location!Service: Acrylic nails
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May 2022 by Misty Weaver
My left hand nails were shorter than my right and I told them and they were going to have the same inexperienced lady redo only one .now after only a week and 3 days one of my gel nails cameos and I know from experience that is not supposed to happen its a ripoff don't waste any money .Services: Acrylic nails
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May 2022 by Jack Dawes
My wife scheduled an appointment here and on arrival they had no idea. Then proceeded to try to provide less than what we paid for and ended the experience by cutting her cuticle so bad she was bleeding. They didn't even care. This place is awful.
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April 2022 by emma echols
terrible experience. cut up my hands and rude customer service. nails didn’t turn out how i asked and they didn’t buff them down to be even. very bumpy and not an even application of acrylic. see through in some areas. undersides are rough and scratchy to the touch.Service: Acrylic nails