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December 2023 by Emerson Aragon-Flores
Signs advertised 50% off for Black Friday. Picked up a jacket from a rack that also had advertisement. Went to check out and was told by cashier it was regular price and asked if I still wanted the item. Checked Old Navy website and it showed 50% off pricing on the same item. Asked if they could price match their own website and was told I’d have to order it online.
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November 2023 by Kaylee Hackworth
Me and my Boyfriend were picking up an online order which should've tooken maybe 2 minutes because the store was completely dead. We were waiting in the line waiting for an associate to help us out. A lady in a Pink shirt with Blue overalls, was refilling the Soda fridge. I'm thinking "oh she'll help us whenever she's finished with what she's doing", she looks at us several times and says absolutely nothing. No "Hi I'll be with you in a minute" or " Someone will be with you in a moment" . So after standing around for awhile I went to grab an associate. She was super sweet and nice, she had a black sweater and pretty rings, black hair and glasses. I didn't get her name but thank you so much for actually helping out ?.
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November 2023 by Rand Barrett
The sale prices were ok but the cashier told me I could get a discount for applying for their credit card. I did so only to find out you have to be immediately approved & use the card for your purchase to get a discount. Needless to say I felt mislead and that my time had been wasted.
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October 2023 by Paula Green
Bought a Jean jacket for half off. Great deal great quality
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October 2023 by Sophia R.
I just purchased a top and didn't know the magnetic tag was still on it until I came home from running around town with it. Called old navy to let them know but really to see if it'll bleed out ink. I live almost an hour away. They were unsure and never even apologized about it I know it was an honest mistake but at least apologize. Ain't nobody trying steal something from old navy lord. If I was a thief, I'd have known if the tag was gonna bleed out ink or anything. And btw, as I walked out door- it never triggered the alarm/sensor. Do better by apologizing at least!
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September 2023 by King Arturo
My wife was able to find what she was looking for which made it worth going into Old Navy after not being successful at other stores.
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September 2023 by Stephanie Walker
Great clean store. Lots of good sales especially toddler clothes.
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August 2023 by Mohan Babu Mani
I always prefer to go to Old Navy for my jeans and tshirts. Last year I got my sun glasses here too. Very friendly staff. Sometimes they have in-store offers. Visit them often for sudden offers.
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July 2023 by Anita Kay
Great back to school experience for 3 littles
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April 2023 by Renada Sharp
Greeted upon entering, friendly staff, fast check out, lots in stock...will return to this location.
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April 2023 by Ferlin Blood
Staff was good but selection was lousy for young men and boys.
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February 2023 by Ethan B.
I am getting tired of Old Navy scammy "sales" you find something that you want to buy and the sign says 50% off but when you go to check it out it rings up full price, so then they call for a price check and they say o that's the one beside the sign. No it's not. It's the same damn thing in another color. Your just hoping someone doesn't notice you ringing up the wrong price, or your hoping that they customer will be to embarrassed to say anything and pay for it anyway. This has happened more then once to not just me but people in front of the line. If yall can't figure out how to mark stuff on sale you shouldn't even be in business. Do better!
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November 2022 by Jai Verrall
Couldn't find anything employees didn't know where anything was.
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November 2022 by Cynthia Speer
The store is clean and the staff is friendly. Overall, a good shopping experience.
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September 2022 by Janet M.
August 7th Took my grandson to get jeans. The store was very clean and organized The woman working the fitting rooms was friendly and helpful (sorry forgot name) Jamie(sp?)at checkout was wonderful. She was very informative and made sure I was charged correctly when I pointed something out Will return