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February 2024 by tompson shooter
Unmatched customer service to the point where I was shocked, all I needed was an air filter but got treated like I was their number 1 customer
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January 2024 by Adam Miles
I'm not the greatest looking guy, bikerish. I took my girlfriend ls car here while she was at work, and I guess I interrupted the 2 employees who were enjoying the lesser traffic on sunday there because no one cared to help me. They gave me the diagnostic tool to use myself, so I wanted to ask them to make sure I used it right. That was a hassle. I did it myself... Luckily, i know what to do. I will never send anyone I know here. What if my daughter came in for help? After the diagnostic came back when they uploaded it.... it was wrong. It's had an idea of what it was to begin with. I asked if they would check the battery and the alternator. God forbid one of them get their jacket on and come do what I asked. Bad alternator. That's boys.
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January 2024 by Darnell Spencer Jr.
Great place to shop at
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December 2023 by Richard Moore
Has 5 amp 12 volt male cigarette lighter plug replacements.
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November 2023 by Russell Williams
Always a 5 star experience here!
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November 2023 by Sondra Loftin
Their staff has always been super helpful in all ways with your vehicle. AWESOME SERVICE ?????
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November 2023 by Cinnamon Wilkins
Clean store with courteous service!
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September 2023 by Steven Crawford
Friendly staff and great customer service! This will probably be my go to parts store now!
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September 2023 by Phillip Alt
Good prices,knowledgeable people,put new battery in for me.
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March 2023 by Jeff Fields McCormack
I just purchased a set of headlights and a filter for a car that I purchased yesterday. The guys working at O'Reilly's did not install the headlights, stating that it would be too much work for them.After looking under the hood of the vehicle, one of the workers scolded me for being "too desperate" and buying a used vehicle that had a few issues with it.This is my first (and last) trip to this store. If you need help, suggestions, etc., I recommend AutoZone. They are much more willing to work with you. I have had positive experiences with AutoZone in Whitehouse and AutoZone near Mother Frances hospital. I recommend both of these locations over O'Reilly's on Troup highway.
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March 2023 by Iz Mendez (El Soladado)
My wife purchased a set of wiper blades 7 weeks ago and they were faulty. The rubber fell apart, so she went back with the receipt to get them replaced. She was told that NO ONE GUARANTEES WIPER BLADES. I know that is a lie. Rain-X has a warranty. Maybe they don't care about great customer service or really have no clue about the products they sell. Anyways, won't be going back to O'Rielly for anything.
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February 2023 by Jeanie Buffington
The manager Dewight went the extra mile today for my husband ( who had recently had heart transplant surgery) and replaced a battery and air filter so he would not have to deal with it. It is very rare to get that kind of customer service . We are O’Reilly customers for life!
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February 2023 by LASHONDA CHAMPION
Excellent customer each time I call or go into the store. Keep up the good work. Highly recommend the Troup Hwy location.
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February 2023 by Justin Humphries
Always there when you need them always got parts
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November 2022 by Shane Lee
Always, courteous. Always has the parts I need. Very helpful!
