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October 2023 by Jim Mahoney
Went to help my sister-in-law move some items from her locker. The building was bright and cool in the 100-degree heat. I would use this facility if I needed
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August 2023 by MH Wiesman
Amber was the best! She helped me with everything I needed and did it super quick. Super quick and she made the whole experience go very smoothly!!!
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August 2023 by Orange
I called today July 31, 2023, and the female who answered the phone, named Ms. Kaley. Forgive me if I spelled her name incorrectly. Ms. Kaley created a reservation request that I never created, and this is not the first time I call where she sounds money hungry with her tone of voice, word choice, and heavy breathing of desperation to try to get the most money out of a customer. On Saturday, July 29, 2023, I called as well. All I can say is, I am sorry, but her hostile attitude treating me like I'm a liar helped me make the decision to not be a customer here. When I told her about a deal that was going on during mid July she was acting like I'm lying and that deal has never existed the "50 percent off for 3 months." On certain units. I am very aware of the functionality of how online units are differentiated according to price, size, deals and etc... She was asking me who told you this, and I told her I am not going to tell you who told me of the deal, because I don't want to get no one in trouble. The lady who helped me was very nice, helpful, and respectful for me to be throwing her under the bus by getting her in trouble about a deal that did exist online and when I went in person to confirm the deal, this deal was still in place. In conclusion, this type of attitude that Ms. Kaley has displayed caused me to pull away from getting a storage here.I know the owner is very kind. I used to be a customer here under my partners name from 2021 till 2023.
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July 2023 by Ginger
Amber is amazing and has made my entire experience at my storage unit incredible!
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July 2023 by T- RAY
Amber is amazing and has made my entire experience at my storage unit incredible!
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June 2023 by Vincent Mosomi
Great and clean space. Customer service skills of the lady at the reception are exceptional.
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June 2023 by Studder boxx
Amber was fantastic, answered all of my questions and helped guid me through the rental easily and kindly.
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March 2023 by Tara Mcswain
No dumpster for boxes and kinda dirty.
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May 2021 by Kaylee Welch
I absolutely love and recommend Paluxy Storage for anyone needing a storage unit! Kaylyn was extremely helpful when I moved some stuff in. She went above and beyond to help me when I called, from her own phone, on her day off, and helped tremendously!! The unit I am leasing is very well cleaned and spacious. The prices are affordable and one of the best I’ve seen in Tyler.
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November 2020 by Taylor
Used this facility short term, very nice climate controlled units. Building is secure, management is extremely responsive and accommodating. Kaylyn in particular was very helpful during this process.
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August 2020 by Yolanda Kutac
Clean, nice storage facility! My college student needed storage Kaylyn was great help and follows up. Thank you for the great experience.
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July 2020 by Sabrina Jackson
?great place and wonderful staff
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August 2019 by Sabrina Ellis
ðŸ‘great place and wonderful staff
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November 2018 by Lucy Heald
It’s locally owned,a safe, clean, and secure storage place., and the manager is awesome.
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November 2018 by Ms. Amy Tekely
Great place. Kinda right tight for parking and entry. Management is excellent.
