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December 2025 by charlvin doty
Sold a vehicle to Peltier Nissan. Process began October 31, 2025. I was told by a buyer who is no longer with them, to expect equity check in 2-3 weeks( the response when I recently inquired was they have no idea what was said). I received a bill of sale but for some reason the title application took a while to be submitted but was processed in Austin at DMV on the 19th of November 2025, being titled to Peltier as owner.
Austin Tx, is only 3.5 hours and mail does not take weeks to be delivered. I have several thousand in equity coming to me but there is no urgency nor communication on Peltier’s behalf.
I was told the issue was that title had not been received although it was processed and my question to the finance office was with no proof of title how was my vehicle able to be sold to a buyer…..answer was power of Attorney😳!
As of 12/18/25……four weeks and counting, the vehicle that was supposedly holding up my equity check because of the title hold was sold last week “without” -title in house. I am sure there were financial transactions!
I have not been contacted! They have my number!
After no response on 12/18/25, I was contacted by the F & I manager on 12/19/25 saying someone tried to contact me but there is no such call in my phone log. It was me contacting them and complaining and asking to the head manager.
The F&I manager said once he arrive this morning he would see if title was there so they could process and issue my owed equity check. Instead of calling, he sent a text saying I could come get my check.
Upon arriving I went to his office, while waiting on him to stop talking to a co-worker. I attempted to explain about not receiving a call and he became very belligerent and very unprofessional and stated he was not going to talk to me about it and would go get my check. Upon handing me my check…with no explanation, I noticed that the dates prepared on the check and the check receipt date wad 11/11/25 (November)with today being 12/19/25. So if the title was the hold-up, why was the check prepared last month and not today when the F &I manager said the title had just arrived.
Can someone explain this scenario to me because the F &I manager did not! I will add a copy of what I received as proof…..since I was personally told by the F & I manager that I had lied about the details of this ordeal!
I documented everything from the Bill of Sale on 10/31/25 up to today, 12/19/25!
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December 2025 by Carmen Sanchez
I went to look at a car that I had asked about before heading that way when I got there i was told it wasn't available they showed me 2 more we agreed on coming back for one
I got a call to make sure I was coming.
on my way there I was told it wasn't available any more they tried to sell me a more expensive instead. It was just a waste of time.
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December 2025 by Chi Bears Light
I went in to look at a car and was given an APR of 11% for 60 months with a vehicle price of about $21,450 after taxes and fees. I planned to put $3,500 down, which should have placed my monthly payment around $390. Instead, I was presented with a payment of $463 per month—over $70 more with no clear explanation. It appeared that additional fees or products were added without being discussed upfront.
I sat with the finance manager, Chris, and repeatedly asked for clarification on where the extra cost was coming from. The explanations were unclear and did not match the numbers originally agreed upon. At that point, I chose to walk away.
Overall, this experience felt misleading and a waste of my time. I would advise others to be cautious and thoroughly review all numbers before proceeding at this dealership.
Edit: The dealership replied and is trying to change the story and make it seem like something else happened. Really tells you what kind of dealership they’re running.
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December 2025 by rachael driggs
Dylan reached out at just the right time(a God thing for sure!). He was very respectful, honest, prompt, and clear in all communication.
He had the vehicles I was interested in looking at ready to test when I arrived, and never tried to sway my opinion in any way, and always kept my original, lower, price point in mind whenever I looked at other models.
Even though it was the end of the day Dylan and the financing department worked hard and got me the best rate possible, and I was able to drive off in exactly what I wanted!
I definitely recommend them!
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December 2025 by Lolo Carr
Absolutely the worst service department I’ve ever dealt with!!! We had to drive to Longview to have our car serviced. We dealt with a number of service managers in the first year we had our car and they would all hide or we were told they were in a meeting. My family recently traded our car in for a new car and when looking for a new or used car we specifically we’re looking for something that if there was a warranty issue, we would not have to deal with any of Peltiers service department. We were lucky enough to deal with Jackson over at Hyndai to buy a brand new car. I’ve had the opportunity to deal with their service department and they are amazing!!! DO NOT BUY A CAR FROM PELTEIR!!! ABSOLUTELY THE WORST SERVICE DEPARTMENT WE EVER HAD TO DEAL WITH!!! DO NOT BUY FROM PELTIER!!! YOU HAVE BEEN WARNED!!!!
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December 2025 by Dennis Morris
Great people and great service after sales
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November 2025 by Ashley Humphries
Gabe and Marlena were amazing to work with. 10/10 will work with them again in the future
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November 2025 by Kristi Hall
Financing misspelled my name. After assuring me it would be corrected, they failed to do so. Now I have to jump through hoops to get that corrected for the title.
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November 2025 by Michael Reed
2026 Kicks SV. Awesome service from Lupe. You need to talk to him for your needs
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November 2025 by Jakameron Morgan
Worst dealership I got a vehicle from. I was told to give a good review for free gas or for a free car detail, and I’m not about to lie for them for something for free. But the truth of the matter is these people will say whatever under these reviews to make themselves look good. In reality, they are the worst. My buying experience was great, but after getting into the vehicle, it is a whole different story. They don’t even do half of what they say they do. I called multiple times when I first got my vehicle and reported how the vehicle was driving and was told that I would receive a call back. Not once did they call me back until I left a bad review on Google, and that still wasn’t until about a week later after me calling for 5 months straight. Then they followed up under the review I left and said they have reached out to me, but I told them I was unable to drop my vehicle off, which is not true. They wanted me to pay the diagnostic fee for them to check my vehicle out when the vehicle was brand new off the lot, which they claimed it to be and I wasn’t about to do that. Then when I got the vehicle, they put on my paperwork that the vehicle had 10 miles on it, and the vehicle had way more miles on it. Another lie that was made is the comment that they left saying that the miles went up on the vehicle due to them having to test drive the vehicle when I made a complaint about the way that it was driving, which is not true. I made a complaint about the way the vehicle drove the same month I got the car. I didn’t hear back from them 5 months later after that. I had already had my car checked out and worked on, hence to why I never dropped my vehicle off after 5 months of calling because I had to take it elsewhere to get it seen about.
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November 2025 by Marylee Murillo
I would like to highly recommend Mr. Kendrick Price for helping me in this process. He made sure I was helped the best way and made sure i understood everything before proceeding. Thank you Mr. Price
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November 2025 by Thomas Moreland
Diana was very helpful and straightforward. She was respectful and easy to do business with.
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November 2025 by Amy Knight
Kendrick Price was exceptional. Very nice and professional.
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November 2025 by Dee-Dee Clayton
My experience with Diana Goldwater was very good! She was professional, friendly, and made the whole process smooth and stress-free. I really appreciate her honesty and attention to detail. She made sure everything went just right. I would definitely recommend working with her!
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November 2025 by David Brown
Bought a used 2024 Chevy Colorado with 19600 miles on it and 748 miles later its in shop for same issue it apparently had with previous owner and that they failed to mention guess I should’ve run carfax report before purchasing
It had injectors replaced then wiring and now they say electrical issue and this is 3rd different dealer thats tried to fix it
