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February 2024 by Michael Peterson
First time at this Petco here in texas. Just moved from Las Vegas and love the store. Very nice selection of items and very very stocked. Brought my girl in to get her bath and deshed. She enjoyed it so much and they did a great job. Thanks ladies
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February 2024 by Amy Wiginton
75% Christmas toys made my foster puppies very happy!
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January 2024 by Sassii Sasssa
If you a animal lover or wanting a animal this place will definitely assist you and groomers are also available plus I enjoyed seeing animals shopping for their own snack ??
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January 2024 by Marisa Gallegos
I found what I was looking
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January 2024 by Melissa Ivey
I took my little cockapoo, Serenity, for a grooming appointment today at Petco in Tyler. It was our first time using their grooming services. Kristy and Tyler did a wonderful job! Excellent customer service and they took great care of my fur baby! Serenity feels and looks so great! We'll be coming back to Petco for our grooming needs for all 3 of our dogs from now on! Thank you again to Kristy and Tyler!
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January 2024 by Jeff H.
Nancy, the store manager was fantastic at this Petco. We had several issues when trying to order online with in-store pick-up. Nancy attentively listened to us, personally helped us find everything we needed, informed us of discounts, and even helped us load our truck. It's that type of personal attention and genuine concern for a customer that makes a great store we will be sure to visit again.
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November 2023 by Kelsey Clark
Wonderful customer service. I bought a guinea pig and Zach helped me out. He was quick and friendly, 10/10!
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November 2023 by Shelly Way
Staff was awesome and very helpful. My snake says thank you for a wonderful live healthy dinner made to order. Great experience.
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November 2023 by Jessica Lee
Before and After. My Bichon is ready for Halloween 2023. ???
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September 2023 by Christine Squires
The young man working at Petco yesterday evening on August 17 around 645-730 was fantastic! He answered all our questions about feeding lizards to talking to us about the ferrets. He was a wealth of info and took time to answer questions.There was also a volunteer who was taking care of the cats and she was incredibly nice as well. She comes in once a week to clean the cats' area and let them out for about an hour. She was very kind and let my children in to visit with the cats. She told me her volunteer role and my kids are asking if we can care for the cats too. We will be moving in a couple of months so I am not sure it will work out. But we were happy to have had the time to visit with her and the cats!
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September 2023 by Robert Blackman
I've been looking for a better litter for my inside cat's that I've rescued over the years. I'm elderly and it's very hard on a fixed income. I ran across y'all's litter that looks great and is very reasonable in price and I can take the 2 20 lb buckets back and refill them each month when I go to Tyler Texas for my monthly pain management doctors appointment. I'm hoping they will like the new litter because it's going to make my life so much easier. Thank you Tyler Petco.
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September 2023 by Nicole Enloe
My daughter was there tonight between 9-10pm (Saturday night August 19th 2023.) She stood at checkout for several minutes. She and her boyfriend could hear employees talking in the back room. Made a comment about wondering if anyone was ever going to check them out, heard that the conversation paused. She said, “oh maybe now they are coming.” The conversation resumed. So, They put the stuff up and walked out. Still no one showed up at the registers. We have 4 pets we buy for. Lost a sale tonight and possibly future sales. Not acceptable. I get it’s the end of your shift, but pay attention.
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September 2023 by Janice Moser
I Got an appointment quickly. Rachel did a wonderful job on my puppy’s first haircut and grooming experience. She did great.
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September 2023 by Dani Grady
Good luck getting any help in aquatics or crickets. Stood waiting for over ten minutes, three calls went out for assistance and the when the woman came, she helped a woman and her rowdy children that came after me, then continued to ignore me. I will take my business elsewhere because this is not even sort of the first time. I jokingly said to my husband "see you in an hour" when I got out of the car to go inside. Thank you for your horrible service, whoever is "working" in aquatics today.
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August 2023 by Ivan Clair
This place is ok. I mean it's nothing special. I went there when they were doing inventory so it was a bit messy. The staff was nice and they had a couple of clearance items. I have nothing bad to say about this place it's just ok. Update 8/6/23I changed my rating from a 3 star to 2 to mostly because how nasty the men's bathroom was. I have new pictures to show everyone but geez Petco clean up your bathrooms. Everything else is fine.
