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February 2024 by Lucia Salazar
This Location on Broadway suppose to close at 6:00 p.m. I get here at 5:50 p.m in the afternoon and the double doors are looked on a wednesday afternoon and is not the first time this has happens. The app says very clearly you close at 6:00 p.m..What is going on with the schedule you should change this hours on Google App, so people don't come here and waste their time!..
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May 2023 by CAS
This has been my bank for years but this store on Broadway has the worst customer service ever showing a little gratitude or a smile wouldn’t kill anybody I deposit and withdraw frequently nor a hello or something was said they are on their phone every single time I’m there and barefoot some people don’t look at this but some do the crew before them I loved but this one they show no care whatsoever.
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June 2022 by Alex Laird
The best customer service I’ve gotten from a bank in a long time. Everyone was very friendly and nice.
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June 2022 by Daba Fett
This banks east TEXAS region president Mr. lick thinks he can treat disabled veterans like idiots. This bank has had problems with their fraud alert system for over a year, and can’t even get the company on the phone. This bank needs to be investigated and shut down.
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May 2021 by The Usual
doesn't send replacement debit cards when they expire, apparently you have to call and when you do they say it should be on the way and your card should work a few days after it expires... when it doesn't...They close at 4, what bank closes at 4 during the week... and they aren't open on saturday at all. I don't recommend this bank, I can't wait to open a new account somewhere else.
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January 2021 by Melanie B Stone
amazing . Very nice manager . I thought . I am so confused. I am really shocked.
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August 2020 by Travis Ashburn
Gave me credit for a fraudulent transaction and then took it out later. No option to deposit money at ATM. I was with LegacyTexas and I am very disappointed they transitioned to this bank.
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August 2017 by Rachel Kincaide
Okay I guess