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“Christy was very helpful when I cam in to cash bonds. They made the process possible. Thank you to all who helped. They even went out of their way when I am not a Chase customer. Thanks again!”
8:00 AM - 6:00 PM
4321 New Copeland Rd, Tyler
Atms
“The reviews I read are all wrong. Dumb people who cannot even spell should not be taken seriously. This bank has an ATM and real, live tellers inside. I am very happy with the service and online banking from Capital One. You can deposit cash or checks if you are at the ATM. Wow, some people can hurt the banks reviews because they don't understand technology.”
“The only reason I’m giving 4 starts is because Kelis lady in the front today in orange shirt was amazing!!!! She made my experience better! Katy who works through drive thur was incredibly rude. She told me that she wouldn’t cash my check because the last name was different i explained I just got married still have my not changed my name yet. She said well doesn’t matter I can help you! I said never had a problem before or in the app. She said well then the apps not checking right because it’s my job to check! In a rude tone of voice. I said you don’t have to be rude just send the check back down then. As soon as she presses the button to send it back down she mouth something off to me! I told the branch manager and she was a sweet little lady who took care of it. I was about ready to pull all my funds I have other bank accounts and I had the time to switch it today! The manager was nice and the other lady inside was wonderful but honestly still thinking of leaving because of the mistreatment I have experienced today. Please hold Kathy responsible for her actions! I know it was Kathy because she was the only one working!”
Open 24 hours
5050 TX-110, Tyler
Atms
Atms
Atms
Atms
Atms
“Love the atm it lets you deposit cash!! But the staff is soooo sweet every time I’m one of the slow learners and they get me through it patiently ? check out their display table as we’ll always has cool stuff”