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March 2024 by George Klein
My husband, George, and I are extremely pleased with the work Gene did. He repaired my Grandfather's butcher block and said it was made in the pre-1880's. Gene was very knowledgeable and taught me so much about the block. I could tell that he really appreciated his "patients". He concentrated on the repair, was so gentle, careful and precise.Because of Gene, my block is an heirloom. I call it my "Memory Block", as there are so many wonderful stories and memories associated with it. Gene has a God given talent, and I am so thankful that God guided me to him.Thank you, Gene, for returning our family treasure to health.Sue Klein
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March 2024 by Susan Spencer
Gêne Ruelle came onsite to repair my 1880s secretary desk. His work was clean, quiet, and efficient. Truly he is an artist and this is a minor of love.
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February 2024 by RDC
We bought a china cabinet that was very heavy. When unloading the cabinet, it was placed on the floor and the front trim snapped off, which caused the glass door to break. A family member recommended we contact Ruelle Restorations in Tyler, Texas. Gene Ruelle and his assistant, John, arrived on time and went right to work. Because they were set up to do the restoration onsite, we did not have to move the cabinet to his shop—and risk damaging the cabinet even more. Thank you, Ruelle Restorations for doing such an excellent job! You cannot tell the cabinet had been damaged.
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December 2023 by Nancy Morris
Too high for my pocketbook
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September 2023 by Carolyn Jones
I recommend Gene for your furniture repair needs. He removed polish build up from my dining table that had developed white streaks in the wood. He is a pleasure to work with.
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October 2022 by Molly McCoy
Mr. Ruelle was very gracious. He identified my item, including possible retail value, and suggested how to get the repairs done.
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October 2022 by Mona Terry
I feel so fortunate that I found Mr & Mrs Gene Ruelle to fix an antique rocking chair before caning becomes a lost art. They did a wonderful job on it and another small repair I sprung on them out of no where. I highly recommend Ruelle’s to care for fine furniture. Thank you, thank you!!
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October 2022 by Donna Lapidus
Gene did a masterful job of refinishing our 1930's-era parlor table. It is beautiful!
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March 2022 by beck
So thankful for these two hero’s saving my broken solid wood furniture pieces. They did an excellent job.It was wonderful to see someone that still practice a lost art of repair.
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December 2021 by Robin Boney
Great to work with! I have a desk that's been in my family since the late 1800s. Minor repairs were needed, and I've been careful about getting them done because the desk means so much to me. They were very responsive, followed through, and did the repairs on-site, which helped me not panic about moving it. Gene is also helping get the glass panel s fixed. He taught me a lot about my great grandparents desk, including the name of the style, and was very knowledgeable about value. He really respected my piece, and I'm very thankful he has worked on my furniture. It's always been beautiful, and it's on its way to looking the best it ever has! The restoration is not complete, yet. I'll upload more photos when the doors go back on, and it's all put back together.
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December 2021 by Dawn Mantooth-Richey
Mr. Ruelle did a beautiful job restoring by grandmother’s side table for our family. This price is very near and dear to my heart. He was able to tell us in what era the piece was manufactured and what region of the country. He offered expertise advise on the finish and walked us through the entire process.
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September 2021 by julie farias
September 3, 2021 We have reached an agreement which is probably equally satisfactory & dissatisfactory for both of us - when means it is hopefully win/win. Gene agreed to refund 50% of the cost of the refinishing. I'm not sure this would have been accomplished without the transparency of reviews like this. I have upgraded my review from a 1 to a 3. This experience is one single data point in many other positive reviews but I feel it important to note it took months for him to accept responsibility and move to a solution. My family heirloom is still damaged and I will have to get it restored by someone else at a later date.August 27, 2021. Gene, shame on you. You know this is not fixed. Despite how you are responding below. You texted me this week to ask me to remove the review and we discussed the damage still present. I was quoted $450 to refinish the top, you charged around $800 by the time it was done and my poor table still has many gouges from you and your helper scratching it during delivery. You are not being truthful and you have not been accountable for the damages you caused to a family heirloom.Original Review: I paid for restoration and delivery of a table that has been in the family for years. When it was delivered, they damaged it making deep gouges in the wood. Gene promised to come back and make it right back in June and it is still not fixed. He will not return calls or texts. Very sad and wish I had held funds back.
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September 2021 by mike albright
Excellent quality and professionalism for a fair price.
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August 2021 by Apoc40
Ruelle was very pleasant and professional to deal with. He repaired a damaged, hand carved stool quickly and the results are great. I couldn’t be happier with the way it turned out and it was very affordable.I will definitely bring back anything else that needs restoration in to Ruelle’s in the future.
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August 2021 by Tyler Allmon
Gene is super nice and does great work!
