Sally Beauty is known for very helpful and knowledgeable employees. Customers report a great experience with staff who are happy to help, walk them through steps, and provide clear guidance. It is considered the best Sally Beauty in Tyler for this reliable service. However, there have been isolated reports of a bad experience with a manager at one location, described as very rude. Overall, it is the store to go to for questions and product help.
Every employee I've interacted with has been very helpful and knowledgeable, I have had bad experiences with manager Gilda Gardner at the Highway 64 store, very rude person especially to customers!! Shop here instead, much better service and experience!
August 2024
I had a great experience at this Sally’s! Genna walked me through all the steps on coloring my hair and even wrote it down for me.
May 2023
If you aren't sure and have a question this is the store to go to. Anytime I have a question or need help with product everyone is so happy to help. Best Sally Beauty in Tyler hands down. Thank you for always being so helpful.
